See if video telemedicine with a caller’s mobile camera improves care for adults with acute dyspnea
Official title: Video-assisted TELEmedecine for Medical Dispatch of Adult Patients Calling to an Emergency Medical Communication Centre for Acute DYSpnea: a Multicentre Stepped-wedge Cluster Randomised Controlled Study
Run by Poitiers University Hospital · NCT07726628 · Data updated 2026-11-12
This study tests whether adding video calls from a caller’s mobile phone to the emergency dispatch process helps improve care for adults with acute shortness of breath.
Quick facts
| Study type | Interventional |
|---|---|
| Ages | 18 Years and up |
| Sex | All |
| Enrollment | 778 (estimated) |
| Sponsor | Poitiers University Hospital Academic / other |
| Locations | 10 sites (Angers and 9 other locations) |
| Status | Recruiting |
| Started | November 2, 2026 |
| Main results expected | May 2027 |
| Study ends | June 2027 |
| Registry record updated | November 5, 2026 |
| Trial ID | NCT07726628 on ClinicalTrials.gov |
Is this trial a fit for you?
✓Likely a good fit
Adults (18+) calling emergency services for acute dyspnea who have access to a mobile phone with a camera and can participate in video calls.
✕Probably not a fit
Patients with immediate life-threatening emergencies or without access to suitable video-capable mobile devices may not benefit from this intervention.
A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.
What this trial studies
The trial investigates the addition of telemedicine to the standard medical dispatch process for adults calling emergency services with acute dyspnea. Video-enabled telemedicine is used during the call to support remote clinical assessment and management decisions. The study is conducted across several French hospitals and emergency centers, enrolling patients who meet criteria related to age, symptoms, and access to a mobile camera-enabled device. Non-life-threatening cases proceed through the enhanced dispatch pathway unless immediate intervention is required by local protocols. Outcomes focus on coordination of care, timeliness, and clinical decision-making in acute respiratory distress.
Why it matters
Potential benefit: If successful, the approach could improve triage accuracy and speed, potentially reducing unnecessary transports and guiding faster, appropriate care.
How similar studies have gone: Prior telemedicine approaches in emergency settings have shown promise in enhancing remote assessment and triage, though results vary by context.
Who can join: the full rules
Show full inclusion / exclusion criteria
Inclusion Criteria: * Patients aged 18 or over * Contacting the Emergency Medical Communication Center regarding acute dyspnea, respiratory distress or shortness of breath, as the main reason for the call, regardless of the underlying cause * The patient or a bystander must have a mobile phone equipped with a camera and capable of making video calls * Emergency inclusion authorized by the emergency physician responsible for medical regulation in accordance with the emergency consent procedure applicable at the time of the call Non-inclusion Criteria: * An immediate life-threatening emergency justifying the dispatch of an emergency response team on an automatic basis in accordance with local protocols * Patient at the end of life or where a decision to limit treatment is known at the time of the call. * Refusal to use telemedicine * Lack of a telephone network enabling video consultation. * Patient already included in the study. * Individuals requiring enhanced protection, namely minors, pregnant or breastfeeding women, persons deprived of their liberty by a judicial or administrative decision, and adults under legal guardianship known at the time of the call Exclusion criteria (post-inclusion): * Refusal to pursue the study (patient or relative consent withdrawal). * Patient not benefiting from a social security system. * Free subject, without guardianship nor subordination.
Where it's running
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University Hospital of Angers
Angers, France Recruiting -
Bayonne Hospital Center
Bayonne, France Recruiting -
La Roche sur Yon Hospital
La Roche-sur-Yon, France Recruiting -
La Rochelle Hospital
La Rochelle, France Recruiting -
University Hospital of Montpellier
Montpellier, France Recruiting -
University Hospital of Nancy
Nancy, France Recruiting
Show 4 more locations
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University Hospital of Poitiers
Poitiers, France Recruiting -
University Hospital of Rennes
Rennes, France Recruiting -
University Hospital of Strasbourg
Strasbourg, France Recruiting -
University Hospital of Toulouse
Toulouse, France Recruiting
Study contacts
- Study coordinator: Nicolas MARJANOVIC
- Email: nicolas.marjanovic@chu-poitiers.fr
- Phone: +33549441873
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How to take part
- Review the eligibility criteria above with your treating physician.
- Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
- Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.