Clinical trial Recruiting at 10 sites Interventional Ages 18 and up

See if video telemedicine with a caller’s mobile camera improves care for adults with acute dyspnea

Official title: Video-assisted TELEmedecine for Medical Dispatch of Adult Patients Calling to an Emergency Medical Communication Centre for Acute DYSpnea: a Multicentre Stepped-wedge Cluster Randomised Controlled Study

Run by Poitiers University Hospital · NCT07726628 · Data updated 2026-11-12

This study tests whether adding video calls from a caller’s mobile phone to the emergency dispatch process helps improve care for adults with acute shortness of breath.

Quick facts

Study typeInterventional
Ages18 Years and up
SexAll
Enrollment778 (estimated)
SponsorPoitiers University Hospital
Academic / other
Locations10 sites (Angers and 9 other locations)
StatusRecruiting
StartedNovember 2, 2026
Main results expectedMay 2027
Study endsJune 2027
Registry record updatedNovember 5, 2026
Trial IDNCT07726628 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Adults (18+) calling emergency services for acute dyspnea who have access to a mobile phone with a camera and can participate in video calls.

Probably not a fit

Patients with immediate life-threatening emergencies or without access to suitable video-capable mobile devices may not benefit from this intervention.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

The trial investigates the addition of telemedicine to the standard medical dispatch process for adults calling emergency services with acute dyspnea. Video-enabled telemedicine is used during the call to support remote clinical assessment and management decisions. The study is conducted across several French hospitals and emergency centers, enrolling patients who meet criteria related to age, symptoms, and access to a mobile camera-enabled device. Non-life-threatening cases proceed through the enhanced dispatch pathway unless immediate intervention is required by local protocols. Outcomes focus on coordination of care, timeliness, and clinical decision-making in acute respiratory distress.

Why it matters

Potential benefit: If successful, the approach could improve triage accuracy and speed, potentially reducing unnecessary transports and guiding faster, appropriate care.

How similar studies have gone: Prior telemedicine approaches in emergency settings have shown promise in enhancing remote assessment and triage, though results vary by context.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Patients aged 18 or over
* Contacting the Emergency Medical Communication Center regarding acute dyspnea, respiratory distress or shortness of breath, as the main reason for the call, regardless of the underlying cause
* The patient or a bystander must have a mobile phone equipped with a camera and capable of making video calls
* Emergency inclusion authorized by the emergency physician responsible for medical regulation in accordance with the emergency consent procedure applicable at the time of the call

Non-inclusion Criteria:

* An immediate life-threatening emergency justifying the dispatch of an emergency response team on an automatic basis in accordance with local protocols
* Patient at the end of life or where a decision to limit treatment is known at the time of the call.
* Refusal to use telemedicine
* Lack of a telephone network enabling video consultation.
* Patient already included in the study.
* Individuals requiring enhanced protection, namely minors, pregnant or breastfeeding women, persons deprived of their liberty by a judicial or administrative decision, and adults under legal guardianship known at the time of the call

Exclusion criteria (post-inclusion):

* Refusal to pursue the study (patient or relative consent withdrawal).
* Patient not benefiting from a social security system.
* Free subject, without guardianship nor subordination.

Where it's running

  • University Hospital of Angers
    Angers, France
    Recruiting
  • Bayonne Hospital Center
    Bayonne, France
    Recruiting
  • La Roche sur Yon Hospital
    La Roche-sur-Yon, France
    Recruiting
  • La Rochelle Hospital
    La Rochelle, France
    Recruiting
  • University Hospital of Montpellier
    Montpellier, France
    Recruiting
  • University Hospital of Nancy
    Nancy, France
    Recruiting
Show 4 more locations
  • University Hospital of Poitiers
    Poitiers, France
    Recruiting
  • University Hospital of Rennes
    Rennes, France
    Recruiting
  • University Hospital of Strasbourg
    Strasbourg, France
    Recruiting
  • University Hospital of Toulouse
    Toulouse, France
    Recruiting

Study contacts

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.