Clinical trial Recruiting at 2 sites Interventional Ages 14 and up

MARVIN Chatbots for Health Information

Official title: A Master Research Protocol to Adapt and Evaluate an Artificial Intelligence Based Conversational Agent to Provide Information for Different Health Conditions: the MARVIN Chatbots

Run by McGill University Health Centre/Research Institute of the McGill University Health Centre · NCT05789901 · Data updated 2026-11-12

This study is testing a new chatbot designed to provide helpful health information for people with different health conditions, like breast cancer and pediatric emergencies, to see how well it works for them.

Quick facts

Study typeInterventional
Ages14 Years and up
SexAll
Enrollment400 (estimated)
SponsorMcGill University Health Centre/Research Institute of the McGill University Health Centre
Academic / other
Locations2 sites (Montreal, Quebec and 1 other locations)
StatusRecruiting
StartedMarch 1, 2024
Main results expectedDecember 31, 2033
Study endsDecember 31, 2034
Registry record updatedMarch 6, 2024
Trial IDNCT05789901 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates include individuals aged 14 and older who are fluent in English or French and have access to a smartphone or computer.

Probably not a fit

Patients who do not meet the inclusion criteria or have cognitive deficits may not benefit from this study.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This research focuses on adapting the MARVIN chatbot, originally developed for HIV patients, to provide information for various health conditions such as breast cancer and pediatric emergency medicine. The study employs an adaptive platform trial design, allowing for flexibility in testing multiple chatbot interventions tailored to different populations. Researchers will evaluate the usability and implementation outcomes of these chatbots through co-construction with participants, ensuring the tools meet their needs and encourage ongoing use. The study aims to gather data on factors that influence the effectiveness of the chatbots in real-world scenarios.

Why it matters

Potential benefit: If successful, this could enhance patient engagement and adherence to treatment through accessible health information provided by chatbots.

How similar studies have gone: Other studies have shown promise in using chatbots for health information, indicating potential success for this approach.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria for all objectives:

* being 14 years or older;
* being fluent in English and/or French;
* being able to understand the requirements of study participation and provide informed consent during the duration of the study;
* having access to a smartphone, tablet, or computer at home/at workplace;
* having access to an internet connection at home or data plan on their device.

Inclusion Criteria Specific to objectives 2 and 3:

* accept to use a Facebook Messenger-based Chatbot;
* accept to use or create a personal Facebook account;
* accept Facebook's privacy and data security policies.

Exclusion Criteria:

* not meeting the inclusion criteria
* any reason, in the opinion of the investigator, which would make the candidate inappropriate for participation in an investigative study involving a chatbot (e.g., cognitive deficit)

Where it's running

  • Centre hospitalier de l'Université de Montréal (CHUM)
    Montreal, Quebec, Canada
    Recruiting
  • McGill University Health Centre (MUHC)
    Montreal, Quebec, Canada
    Recruiting

Study contacts

  • Principal investigator: Bertrand Lebouché, MD — McGill University Health Centre/Research Institute of the McGill University Health Centre
  • Study coordinator: Bertrand Lebouché, MD
  • Email: bertrand.lebouche@mcgill.ca
  • Phone: 514-843-2090

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.