Making AI triage more accurate for patients contacting their GP

Is this trial a fit for you?

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

The University of Manchester will collect anonymised data from GP practices using the Patchs online consultation system over four years to study how triage is currently done and where errors occur. Researchers will use historic and current records from practices with Patchs on and off to train and refine AI models, then measure performance changes when the improved AI is switched on. The work includes testing the updated AI across different regions and over time, and checking whether performance differs by patient groups to identify fairness issues. Results will compare AI triage decisions with existing clinical practice and monitor how performance holds up after deployment.

Why it matters

Who can join: the full rules

Inclusion Criteria:

* GP practices using the Patchs system

Exclusion Criteria:

* N/A

Where it's running

• NHS GP practices
  London, United Kingdom Recruiting

Study contacts

• Study coordinator: Benjamin C Brown, MRCGP, PhD
• Email: benjamin.brown@manchester.ac.uk
• Phone: +44 161 306 9966

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How to take part

1. Review the eligibility criteria above with your treating physician.
2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.