Chat conversations with the suicide helpline 1813: how people experience them

Is this trial a fit for you?

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This observational study surveys individuals using the Zelfmoordlijn 1813 chat service to understand their experience and any changes in mood or thoughts after the interaction. Participants aged 16 and older complete brief questionnaires prior to and following their chat, with voluntary participation and no change to standard care. Data will describe user experience and potential associations between chat conversations and changes in suicidal ideation or distress. The study is led by Ghent University in collaboration with the Flemish Centre of Expertise in Suicide Prevention and does not include any intervention beyond routine chat support.

Why it matters

Who can join: the full rules

Inclusion Criteria:

* being at least 16 years of age
* they are chatting on their own behalf (not for someone else)

Exclusion Criteria:

* indication that they do not meet these criteria or are not interested in the study

Where it's running

• Flemish Centre of Expertise in Suicide Prevention, Ghent University
  Ghent, East-Flanders, Belgium Recruiting

Study contacts

• Principal investigator: Gwendolyn Portzky, PhD — Flemish Centre of Expertise in Suicide Prevention (Ghent University)
• Study coordinator: Eva De Jaegere, PhD
• Email: eva.dejaegere@ugent.be
• Phone: +3293320775

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How to take part

1. Review the eligibility criteria above with your treating physician.
2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.