Clinical trial Recruiting at 1 site Interventional Ages 18 and up

Pneumonia Care Helper: using a chatbot to support family caregivers at home

Official title: Effectiveness of Chatbot for Improving Caregiving Outcomes in Primary Caregivers of Geriatric Pneumonia Patients: A Study on Knowledge, Attitude and Practice.

Run by Taipei Veterans General Hospital, Taiwan · NCT07463443 · Data updated 2026-11-12

A chatbot-based digital education tool is tested to see if it helps family caregivers of elderly pneumonia patients learn better care skills than traditional paper instructions.

Quick facts

Study typeInterventional
Ages18 Years and up
SexAll
Enrollment150 (estimated)
SponsorTaipei Veterans General Hospital, Taiwan
Government
Locations1 site (Taipei, Taiwan)
StatusRecruiting
StartedMarch 13, 2026
Main results expectedFebruary 24, 2027
Study endsFebruary 24, 2027
Registry record updatedSeptember 14, 2026
Trial IDNCT07463443 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates are primary caregivers (18+) of patients aged 65+ hospitalized with pneumonia in Taipei Veterans General Hospital who can read Mandarin and use a mobile device.

Probably not a fit

Caregivers who do not own or cannot use a mobile device, or do not live with the patient, may receive little or no demonstrated benefit.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This quasi-experimental study compares a 5-day digital intervention using an interactive LINE chatbot and educational videos with standard paper-based education for primary caregivers of elderly pneumonia patients at Taipei Veterans General Hospital. Caregivers in the experimental group have 24/7 access to the chatbot and four educational videos, while the control group receives a 20-minute verbal education session plus a printed brochure. The study recruits about 150 caregiver participants from multiple hospital wards and assigns them to groups by ward to minimize crossover. Outcomes focus on caregiver knowledge, attitudes, and caregiving practices related to airway clearance, safe feeding, and oral hygiene. The study aims to determine whether the chatbot approach improves caregiving capabilities compared with traditional methods over a five-day period.

Why it matters

Potential benefit: If successful, caregivers may gain stronger knowledge and confidence to care for elderly pneumonia patients at home, potentially reducing complications and readmissions.

How similar studies have gone: Previous digital education tools have shown promise in caregiver training, but this specific chatbot-and-video approach for geriatric pneumonia caregivers is novel in this setting.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Patients with a primary diagnosis of pneumonia during the current hospitalization.
* Patients aged 65 years or older.
* Primary caregivers aged 18 years or older.
* Primary caregivers who can read and understand Mandarin Chinese.
* Primary caregivers who own a mobile device (e.g., smartphone or tablet) and can use the chatbot application.

Exclusion Criteria:

* Primary caregivers who do not live with the patient.
* Primary caregivers who have received formal training as professional nursing assistants or caregivers.
* Primary caregivers who are currently or were formerly healthcare professionals (e.g., physicians, nurses, therapists).
* Primary caregivers who do not possess a mobile device or are unable to use chatbot applications.

Where it's running

  • Taipei Veterans General Hospital
    Taipei, Taiwan, Taiwan
    Recruiting

Study contacts

  • Principal investigator: Ming-Shan Jan, Doctor of Philosophy — Taipei Veterans General Hospital, Taiwan
  • Study coordinator: Yu-Xuan Peng, Bachelor of Science in Nursing
  • Email: ulysse0831@gmail.com
  • Phone: +886 905569880

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How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.