Patient views on physician compassion, communication, and professionalism when EHR is used during visits

Is this trial a fit for you?

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This randomized intervention presents participants with two scripted video vignettes of physicians: one showing a traditional in-person visit without computer use, and another showing an integrated EHR-enabled visit. Participants, cancer patients seen in a supportive care clinic, assess perceived physician compassion and communication after viewing the videos. The study uses questionnaires to compare perceptions and examines whether EHR-enabled communication changes patient impressions. Eligibility includes adults with cancer, English literacy, and adequate cognitive status, while excluding those with high distress or significant cognitive impairment. The trial is conducted at MD Anderson Cancer Center in Houston, TX, led by MD Anderson with no listed collaborators.

Why it matters

Who can join: the full rules

Eligibility Criteria

1. Participants with a diagnosis of cancer either early disease or advanced cancer defined as locally advanced, recurrent, or metastatic disease.
2. Outparticipants (either new referrals or follow-ups) seen in the Supportive Care Clinic.
3. Age \>/= 18 years old.
4. Able to read, write, and speak English.
5. Participants with normal cognitive status (Memorial Delirium Assessment Scale (MDAS) \</= 6/30) who can understand the nature and purpose of the study and have the ability to complete the consent process.

Exclusion Criteria

1. Participants who are experiencing severe symptom distress, including severe emotional distress, which may interfere with study participation. This will be measured by the Edmonton Symptom Assessment Scale (ESAS). Eligibility of participants with ESAS score \>/= 7 on any item will be determined by the principal investigator and/or attending physician who is caring for the patient during that visit.
2. Participants with cognitive dysfunction (Memorial Delirium Assessment Scale (MDAS) \>/= 7/30 will be excluded from the study.

Where it's running

• MD Anderson Cancer Center
  Houston, Texas, United States Recruiting

Study contacts

• Principal investigator: Ali Haider, MD — M.D. Anderson Cancer Center
• Study coordinator: Ali Haider, MD
• Email: ahaider@mdanderson.org
• Phone: 713-563-9844

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How to take part

1. Review the eligibility criteria above with your treating physician.
2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.