Clinical trial Recruiting at 1 site Interventional Ages 18 and up

Online program providing personalized NF1 care letters plus videos or peer navigator support for adults with low health literacy

Official title: Tailoring an Online Platform to Promote Evidence-Based Care for Adults With Neurofibromatosis 1 and Low Health Literacy

Run by Massachusetts General Hospital · NCT07233408 · Data updated 2026-11-12

This study will test whether giving adults with NF1 and low health literacy personalized care letters plus either short, plain-language videos or a call with a trained peer navigator helps them better understand NF1 symptoms and care before their primary care visit.

Quick facts

Study typeInterventional
Ages18 Years and up
SexAll
Enrollment50 (estimated)
SponsorMassachusetts General Hospital
Academic / other
Locations1 site (Boston, Massachusetts)
StatusRecruiting
StartedDecember 28, 2025
Main results expectedMay 30, 2027
Study endsMay 30, 2027
Registry record updatedJuly 15, 2026
Trial IDNCT07233408 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Adults (≥18) in the United States with a clinical diagnosis of NF1 who speak English, are identified as having low health literacy, and have an in-person primary care wellness visit scheduled within three months are ideal candidates.

Probably not a fit

People who are not English-speaking, are too cognitively impaired to complete study questionnaires, do not have a scheduled wellness visit within three months, or who already have adequate health literacy may not receive benefit from these interventions.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

Adults with Neurofibromatosis type 1 and low health literacy are enrolled from across the U.S. and complete online baseline surveys. Participants are randomized to receive either brief, plain-language NF1 educational videos or a scheduled call with a trained NF1 peer navigator, and all receive personalized NF1 care letters for themselves and their clinicians. After attending their scheduled primary care wellness visit participants complete an online follow-up survey, and a small subset will be invited for a virtual qualitative interview. All activities are conducted remotely and no in-person visits to Massachusetts General Hospital are required.

Why it matters

Potential benefit: If successful, this approach could help adults with NF1 and low health literacy better understand care recommendations and improve adherence to recommended screenings.

How similar studies have gone: Peer navigator programs and simplified educational materials have improved understanding and care engagement in other chronic conditions, but these approaches are relatively novel for NF1.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Age ≥18 years
* Currently lives in the United States
* Has a clinical diagnosis of Neurofibromatosis 1
* Speaks English
* Has low health literacy as ascertained by standardized instruments
* Has an in-person, well-person visit (e.g. not a visit to address an acute medical issue) with their primary care provider (PCP) scheduled within the 3 months following their consent

Exclusion Criteria:

* Unwilling or unable to give informed consent
* Is too cognitively impaired to participate in the opinion of the study investigator (e.g. any cognitive or developmental delay that prevents completion of study questionnaires)
* Was enrolled in or is the parent or guardian of a participant enrolled in randomized clinical trial NCT06262113

Where it's running

  • Massachusetts General Hospital
    Boston, Massachusetts, United States
    Recruiting

Study contacts

  • Principal investigator: Vanessa Merker, PhD — Massachusetts General Hospital
  • Study coordinator: Paulina Arias Hernandez, MSW
  • Email: pahernandez@mgb.org
  • Phone: 617-724-5321

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.