Virtual peer support to enhance quality of life for veterans with multiple health conditions

Telehealth-delivered Peer Support to Improve Quality of Life Among Veterans With Multimorbidity

NA · VA Office of Research and Development · NCT05560451

This study tests if virtual health coaching from fellow veterans can help improve the quality of life for veterans dealing with multiple health issues.

Quick facts

PhaseNA
Study typeInterventional
Enrollment294 (estimated)
Ages18 Years and up
SexAll
SponsorVA Office of Research and Development (fed)
Locations1 site (Seattle, Washington)
Trial IDNCT05560451 on ClinicalTrials.gov

What this trial studies

The VetASSIST program is a randomized clinical trial designed to evaluate the effectiveness of virtual health coaching provided by Veteran peers to improve the health-related quality of life for Veterans suffering from multimorbidity. Participants will receive one-on-one coaching sessions focused on self-management, goal setting, and overcoming barriers to health. The study will compare the outcomes of those receiving this peer support intervention against a control group receiving usual care over a 12-month period. Key outcomes include changes in physical and mental health quality of life, as well as healthcare utilization metrics.

Who should consider this trial

Good fit: Ideal candidates are Veterans receiving primary care from VA Puget Sound who have complex multimorbidity involving three or more chronic conditions across different body systems.

Not a fit: Patients who do not meet the criteria for multimorbidity or those who are not Veterans may not benefit from this study.

Why it matters

Potential benefit: If successful, this program could significantly enhance the quality of life for Veterans with multiple chronic health conditions.

How similar studies have performed: Other studies have shown promising results with peer support interventions for chronic conditions, suggesting potential success for this approach.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Veteran patient receiving primary care from VA Puget Sound
* Complex multimorbidity (\>=3 chronic conditions in \>=3 body systems based on AHRQ Chronic Condition Index)
* Meets \>=2 criterion from NICE multimorbidity guidelines: 1) have a chronic physical and mental health condition (via ICD-10 codes in CDW and the CCI); 2) frailty (determined by the JEN Frailty Index available in VA data, confirmed via self-reported PRISMA-7 during the eligibility screening; 3) frequent emergency care (\>=1 VA emergency department visit in past year via CDW); 4) polypharmacy (\>=10 prescribed medications via CDW), or 5) significant treatment burden (score \>22 on the self-reported Multimorbidity Treatment Burden Questionnaire at study screening).
* Inclusion criteria assessed via the phone screen includes frailty; treatment burden; and willingness to use a either a phone or an Internet-connected device with a web camera and an email address and/or ability to receive text messages to ensure receipt of VVC visit links.
* Agree to participate in the health coaching sessions and surveys if assigned to intervention group

Exclusion Criteria:

* Not fluent in English
* Severe hearing loss
* No phone access and/or missing phone number
* Missing address
* Diagnosis of dementia or severe cognitive impairment within last year
* Diagnosis of end stage renal disease or on dialysis within last year
* Receipt of palliative or hospice care in the past year
* Receipt of nursing home care in past year (Stop codes: 650, 651,119,121)
* Currently living in a nursing home, skilled nursing facility, rehabilitation facility, or long-term care facility
* Behavior flags in EHR
* Active treatment for non-melanoma skin cancer diagnosis
* Diagnosis of substance use dependence/abuse disorder in last year (excluding tobacco)
* Diagnosis of psychotic disorder in last year
* Pregnant or planning to become pregnant in next 6 months
* Score of \>8 (severe risk) on self-reported AUDIT-C questions on eligibility screen

Where this trial is running

Seattle, Washington

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.

View on ClinicalTrials.gov →

Conditions: Multimorbidity, Peer health coaching, Health-related quality of life, Veterans, Self-management, Social support, Multiple chronic conditions, Telemedicine

Last reviewed 2026-05-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.