Using the 'Support' online training and peer program for adults with type 1 diabetes

Using the Support Online Platform for Self-management Education of Adults Living With Type 1 Diabetes as Part of Usual Care or Independently: an Implementation Study

NA · McGill University · NCT06069583

This project will test whether adults with type 1 diabetes who get access to the online 'Support' training and peer platform through their diabetes clinic manage their diabetes better than those who use the platform on their own.

Quick facts

PhaseNA
Study typeInterventional
Enrollment322 (estimated)
Ages18 Years and up
SexAll
SponsorMcGill University (other)
Locations4 sites (Montreal, Quebec and 3 other locations)
Trial IDNCT06069583 on ClinicalTrials.gov

What this trial studies

This mixed-method, multi-centre trial compares two ways of using an online training and peer support platform called 'Support' — one arm where diabetes clinics integrate and refer patients to the platform, and another arm where adults with T1D access the platform independently. Adults with T1D living in Canada will have 12 months of access and complete online questionnaires at baseline, 6 months and 12 months, and will share glucose reader data with the research team. A subgroup of participants and healthcare professionals from four Quebec clinics will take part in individual interviews to identify barriers and facilitators to integrating 'Support' into routine care. The study combines effectiveness outcomes on self-management and glycemic data with implementation measures to understand both patient benefit and real-world adoption.

Who should consider this trial

Good fit: Adults in Canada with a diagnosis of type 1 diabetes (including LADA), who can read English or French, have internet access and an active email address, and are able to use the online platform are ideal candidates.

Not a fit: People without reliable internet or who are unable to use the online platform, those who prefer only in-person education, or patients with severe cognitive or sensory impairments may not benefit from this intervention.

Why it matters

Potential benefit: If successful, integrating 'Support' into routine care could improve self-management skills, glucose control (A1c), and patient access to up-to-date education and peer support.

How similar studies have performed: Previous diabetes self-management education programs and some online peer-support interventions have shown improvements in self-management and A1c in adults with diabetes, but results vary and real-world implementation has been inconsistent.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Diagnosis of T1D (including LADA - latent autoimmune diabetes in adults)
* Have access to Internet
* Use of an active email address
* Comprehension of English or French
* Live in Canada

Exclusion Criteria:

\- Unable to use the Support platform

Where this trial is running

Montreal, Quebec and 3 other locations

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.

View on ClinicalTrials.gov →

Conditions: Type 1 Diabetes, Metabolic Disease, Endocrine System Diseases, Autoimmune Diseases, Immune System Diseases, self-management education, Hemaglobin A1c, Online education

Last reviewed 2026-05-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.