Investigating nurse-patient communication in primary care

The Patient's First Point of Contact (PINPOINT) - Protocol of a Prospective Multicentre Study of Communication and Decision-making During Patient Assessments by Primary Care Practice Nurses

Observational University of Boras · NCT06067672

This study looks at how nurses talk with patients during their first visit in primary care to see how it affects patient care and find ways to improve communication.

Quick facts

Study typeObservational
Enrollment150 (estimated)
Ages18 Years and up
SexAll
SponsorUniversity of Boras Academic / other
Locations1 site (Borås)
Trial IDNCT06067672 on ClinicalTrials.gov

What this trial studies

This observational study aims to explore the communication and decision-making practices during the initial assessment of patients by registered nurses in primary care settings. It will examine patients' expectations and experiences, the level of patient involvement in communication, and the challenges faced by nurses in prioritizing care. The study will analyze effective communication practices and develop methodologies to enhance the assessment and management processes for nurses. By focusing on real-world interactions, the study seeks to identify best practices and feasible solutions for improving nurse-patient relations.

Who should consider this trial

Good fit: Ideal candidates for this study are patients seeking primary care for new health concerns or episodes.

Not a fit: Patients with chronic or continuous health problems may not benefit from this study.

Why it matters

Potential benefit: If successful, this study could lead to improved communication strategies that enhance patient care and satisfaction in primary care settings.

How similar studies have performed: While there have been studies on nurse-patient communication, this specific observational approach focusing on initial assessments is relatively novel.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Registered Nurses at primary care centres and patients seeking primary care for a new health concern or a new episode of a problem

Exclusion Criteria:

* Patients visiting the primary care nurse with a chronic or continuous health problem

Where this trial is running

Borås

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Nurse-Patient RelationsCommunicationDecision-makingNursePrimary care
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.