Clinical trial Recruiting at 1 site Observational Ages 18 and up

Investigating nurse-patient communication in primary care

Official title: The Patient's First Point of Contact (PINPOINT) - Protocol of a Prospective Multicentre Study of Communication and Decision-making During Patient Assessments by Primary Care Practice Nurses

Run by University of Boras · NCT06067672 · Data updated 2026-11-12

This study looks at how nurses talk with patients during their first visit in primary care to see how it affects patient care and find ways to improve communication.

Quick facts

Study typeObservational
Ages18 Years and up
SexAll
Enrollment150 (estimated)
SponsorUniversity of Boras
Academic / other
Locations1 site (Borås)
StatusRecruiting
StartedAugust 15, 2023
Main results expectedDecember 31, 2027
Study endsDecember 31, 2027
Registry record updatedOctober 5, 2023
Trial IDNCT06067672 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates for this study are patients seeking primary care for new health concerns or episodes.

Probably not a fit

Patients with chronic or continuous health problems may not benefit from this study.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This observational study aims to explore the communication and decision-making practices during the initial assessment of patients by registered nurses in primary care settings. It will examine patients' expectations and experiences, the level of patient involvement in communication, and the challenges faced by nurses in prioritizing care. The study will analyze effective communication practices and develop methodologies to enhance the assessment and management processes for nurses. By focusing on real-world interactions, the study seeks to identify best practices and feasible solutions for improving nurse-patient relations.

Why it matters

Potential benefit: If successful, this study could lead to improved communication strategies that enhance patient care and satisfaction in primary care settings.

How similar studies have gone: While there have been studies on nurse-patient communication, this specific observational approach focusing on initial assessments is relatively novel.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Registered Nurses at primary care centres and patients seeking primary care for a new health concern or a new episode of a problem

Exclusion Criteria:

* Patients visiting the primary care nurse with a chronic or continuous health problem

Where it's running

  • University of Borås
    Borås, Sweden
    Recruiting

Study contacts

  • Principal investigator: Annelie Sundler, Professor — University of Borås
  • Study coordinator: Annelie Sundler, Professor
  • Email: annelie.sundler@hb.se
  • Phone: +4633 4354000

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.