Har Score: Prioritizing Chest Pain Calls by Emergency Dispatch to See if Access Delays Can Be Reduced

Is this trial a fit for you?

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

In France, emergency dispatchers decide how urgently to respond to chest-pain calls. This observational study evaluates the HAR score as a tool to prioritize calls at three centers and determine if it can improve time to appropriate care. Eligible adults with non-traumatic chest pain calling the emergency line are included, with follow-up through Day 30. Data are collected from calls and subsequent care to assess whether HAR-based prioritization correlates with faster recognition of serious conditions such as ACS or PE. The study is conducted at Centre Hospitalier Le Mans, Angers University Hospital, and CHRU Tours.

Why it matters

Who can join: the full rules

Inclusion Criteria:

* Patient of legal age (≥ 18 years)
* Calling Center 15 from 49, 72 or 37
* Expressing non-traumatic chest pain, even if this is not the main reason for seeking help.

Exclusion Criteria:

* Treatment in departments other than 49, 72 and 37
* Poor understanding of the French language
* Non-affiliated or non-beneficiary of a social security scheme
* Person deprived of liberty by judicial or administrative decision
* Person under forced psychiatric care
* Person subject to a legal protection measure
* Person unable to express his/her non-opposition.
* Follow-up at Day 30 impossible for any reason
* Person having expressed his/her opposition to the collection of his/her data.

Where it's running

• Centre Hospitalier Universitaire d'Angers
  Angers, France Recruiting
• Centre Hospitalier Le Mans
  Le Mans, France Recruiting
• CHRU de Tours
  Tours, France Recruiting

Study contacts

• Study coordinator: Christelle JADEAU
• Email: cjadeau@ch-lemans.fr
• Phone: +33244710781

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How to take part

1. Review the eligibility criteria above with your treating physician.
2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.