PRONTO-EYE rideshare program to help people with diabetic retinopathy get to eye appointments
Using Implementation Science to Adapt a Targeted Transportation Intervention for Patients With Diabetic Retinopathy (PRONTO-EYE)
This project tests whether a rideshare transportation program (PRONTO‑EYE) helps people with diabetic retinopathy who have Medicaid get to ophthalmology appointments more often.
Quick facts
| Phase | Not applicable |
|---|---|
| Study type | Interventional |
| Enrollment | 60 (estimated) |
| Ages | 18 Years and up |
| Sex | All |
| Sponsor | University of Illinois at Chicago Academic / other |
| Locations | 1 site (Chicago, Illinois) |
| Trial ID | NCT07296952 on ClinicalTrials.gov |
What this trial studies
This is a type 3 hybrid effectiveness‑implementation pilot using human‑centered design to adapt and pilot a rideshare transportation intervention for patients with diabetic retinopathy and Medicaid. Investigators co‑designed PRONTO‑EYE through interviews, workshops, journey mapping, and prototyping, then implemented the program at a single clinical site. The primary focus is whether providing rideshare transport improves adherence to ophthalmology visits, while also gathering implementation outcomes. Participants are established clinic patients who have Medicaid insurance, a history of diabetic retinopathy, live within 25 miles of the clinic, and speak English.
Who should consider this trial
Good fit: Ideal candidates are established patients with a history of diabetic retinopathy who have Medicaid insurance, live within 25 miles of the clinic, and speak English.
Not a fit: Patients without Medicaid, those living farther than 25 miles from the clinic, non‑English speakers, or people who already have reliable transportation are unlikely to benefit from this intervention.
Why it matters
Potential benefit: If successful, the program could increase appointment attendance and reduce delays in DR care by removing transportation barriers for Medicaid patients.
How similar studies have performed: Rideshare and transportation programs have improved appointment attendance in other healthcare settings, but applying a co‑designed rideshare intervention specifically for Medicaid patients with diabetic retinopathy is relatively novel.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * Established patient * Medicaid insurance * History of diabetic retinopathy * Lives within 25 miles of the clinic * English speaking
Where this trial is running
Chicago, Illinois
- UI Health — Chicago, Illinois, United States (Recruiting)
Study contacts
- Study coordinator: Angelica Scanzera, OD, MPH
- Email: ascanz@uic.edu
- Phone: 312-996-3937
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.