ParentText for Crisis: a WhatsApp chatbot for Palestinian caregivers in Jordan

Is this trial a fit for you?

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This individually randomized trial tests a rule-based chatbot delivered via WhatsApp to provide mental health and parenting support to Palestinian caregivers in Jerash Camp, Jordan. The program adapts content from established mental health and parenting programs designed for war and displacement settings. Participants are randomized to receive the CrisisText intervention immediately or to join a waitlist control, with outcomes assessed after exposure to nine chatbot-delivered lessons. The study is led by the University of Oxford with collaboration from Sanadak and PLH, extending prior in-person Hope Groups evidence to a digital, scalable format. Recruitment targets 250 eligible adults who are caregivers living in the camp and have access to WhatsApp.

Why it matters

Who can join: the full rules

Sanadak, a charity in Jordan, will collaborate with the camp to recruit a list of 250 participants. All N=250 individuals, who indicate interested in participating, will be randomised to the intervention or wait-list control arm.

* Inclusion Criteria:
* Adult (aged \>=18)
* Parent or caregiver of \>=1 child
* Living in Jerash Camp, Jerash, Jordan (a refugee camp for Palestinians from Gaza)
* Have access to a phone with WhatsApp

Where it's running

• Jerash Camp
  Jerash, Jordan Recruiting

Study contacts

• Study coordinator: Sydney Tucker
• Email: sydney.tucker@spi.ox.ac.uk
• Phone: +1 706 969 8692

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How to take part

1. Review the eligibility criteria above with your treating physician.
2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.