Nurse-led virtual diabetes care with a smartphone app for adults on Medicaid and insulin

Nurse-led App Intervention to Improve Glycemic Control in Patients With Insulin-treated Type 2 Diabetes on Medicaid

Not applicable Interventional Rutgers, The State University of New Jersey · NCT06814184

This 12-month pilot will test whether a nurse-led program using a smartphone app, MyChart messages, and phone coaching helps adults on Medicaid who have type 2 diabetes and use insulin better manage their blood sugar.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment60 (estimated)
Ages18 Years to 90 Years
SexAll
SponsorRutgers, The State University of New Jersey Academic / other
Locations2 sites (New Brunswick, New Jersey and 1 other locations)
Trial IDNCT06814184 on ClinicalTrials.gov

What this trial studies

Guided by the Self- and Family Management Framework, this 12-month pilot delivers a nurse-led, app-based behavioral program to Medicaid-enrolled adults with type 2 diabetes on insulin. The intervention combines MyChart education and goal-setting, a clinician–patient collaborative problem-solving action plan, and remote glucose monitoring via the mySugr app. Nurses provide messaging and phone-based support to reinforce self-management behaviors and identify when treatment adjustments may be needed. The study measures changes in self-management behaviors and glycemic control compared with usual care.

Who should consider this trial

Good fit: Ideal candidates are adults (18+) with type 2 diabetes who are on insulin, have an elevated A1C, are Medicaid or dual eligible, and can read English and use an Android or iOS smartphone.

Not a fit: Patients without a smartphone or smartphone skills, who are pregnant, have significant cognitive impairment, or do not read English are unlikely to benefit from this intervention.

Why it matters

Potential benefit: If successful, the program could improve daily diabetes self-management and lower A1C for Medicaid patients by combining digital tracking with nurse support.

How similar studies have performed: Prior nurse-led and app-based remote-monitoring programs have shown modest improvements in self-management and A1C in some populations, but results vary and Medicaid groups have been less frequently studied.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* A1C \>7 for age 18-64, A1C\>8 for age 65 or older within 12 months prior baseline
* A1C\>7 for age 18-64, A1c\>8 for age 65 or older at baseline
* Medicaid recipient or dual Medicaid and Medicare recipient
* Age 18 or older
* Type 2 diabetes
* On insulin therapy
* Owning and using Android or iOS smartphone for at least 6 months
* English proficiency
* Adequate vision to read text messages on their current smartphone
* Smartphone use proficiency. Smartphone proficiency will be self-reported and determined by telephone as the ability to use a smartphone in ways other than emailing, texting, and making phone calls.

Exclusion Criteria:

* Pregnancy
* Patients with cognitive impairment who will be screened with the Six-Item Screener to Identify Cognitive Impairment Among Potential Research Subjects.

Where this trial is running

New Brunswick, New Jersey and 1 other locations

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Type 2 Diabetesdiabetes appbehavioral interventionself-managementdiabetes
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.