Digital visual tool to help patients, caregivers, and providers understand cancer treatment options and improve the care experience

Visual Communication: Can a Digital Tool Improve the Understanding of Treatment Options for Patients With Cancer and Increase Satisfaction of the Overall Experience for Patients, Caregivers, and Providers?

NA · NYU Langone Health · NCT06927050

This trial will try a digital visual communication tool with adults newly diagnosed with breast or head and neck cancer (and their caregivers and oncology providers) to see if it improves understanding and overall satisfaction with care.

Quick facts

PhaseNA
Study typeInterventional
Enrollment86 (estimated)
Ages18 Years to 100 Years
SexAll
SponsorNYU Langone Health (other)
Drugs / interventionsradiation
Locations1 site (New York, New York)
Trial IDNCT06927050 on ClinicalTrials.gov

What this trial studies

This prospective interventional study integrates a digital visual communication tool into consultations for adults with newly diagnosed breast or head and neck cancer at NYU Langone Health. The tool is used during visits involving patients, any participating caregivers, and oncology or ENT providers, and is intended for patients being treated with definitive intent. The study measures feasibility of integration and whether use of the tool increases overall satisfaction with the patient experience among patients, caregivers, and providers. Participation is limited to English-speaking adults seen in consultation between December 1, 2024 and June 1, 2025 at the NYU Langone site.

Who should consider this trial

Good fit: Adults aged 18–100 with newly diagnosed breast or head and neck cancer who are English-speaking, planned for definitive-intent treatment, seen at NYU Langone during the recruitment window, and able to give consent (with any adult caregiver willing to consent) are ideal candidates.

Not a fit: Patients who are non-English-speaking, have cancer at sites other than breast or head and neck, are receiving palliative rather than definitive-intent treatment, or are treated outside NYU Langone are unlikely to benefit from this tool in this study.

Why it matters

Potential benefit: If successful, the tool could improve patient and caregiver understanding of treatment choices and increase satisfaction with the care experience, potentially leading to clearer decision-making and better communication among care teams.

How similar studies have performed: Prior research using visual decision aids in oncology has sometimes improved patient understanding and satisfaction, though digital tools that integrate patients, caregivers, and providers at the point of consultation are less extensively tested.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

Patients:

* Patients seen in consultation from 12/1/2024-6/1/2025
* Patients aged 18 years to 100 years old
* Patients with a malignancy of breast or head and neck
* English speaking patients
* Patients being treated with definitive intent
* Patients treated at NYU Langone Health for their malignancy
* Willing and able to provide consent

Caregivers:

* Any adult caregiver(s) (aged 18 years to 100 years old) to a patient who fulfills the inclusion and exclusion criteria above.
* Willing and able to provide consent

Providers:

* Doctors and nurse practitioners in medical oncology and radiation oncology, and in the ear nose throat (ENT) department.
* Willing and able to provide consent
* aged 18 years to 100 years old

Exclusion Criteria:

Patients:

* Patients with any other site of disease other than listed above
* Non-English-speaking patients, as the tool is currently available in English only. Translation into additional languages such as Spanish and Russian is currently in process.
* Patient unable to complete the survey portion of the study independently

Caregivers:

• Unable to complete the survey portion of the study independently

Where this trial is running

New York, New York

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.

View on ClinicalTrials.gov →

Conditions: Cancer

Last reviewed 2026-05-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.