Centered Surgery: Preoperative Counseling to Improve Patient Satisfaction
Centered Surgery - Preoperative Counseling and Patient Satisfaction
This study will test whether virtual group counseling sessions (shared medical appointments) help adults having pelvic organ prolapse surgery feel more satisfied and better prepared compared with standard individual phone calls.
Quick facts
| Study type | Observational |
|---|---|
| Enrollment | 106 (estimated) |
| Ages | 18 Years and up |
| Sex | All |
| Sponsor | The Cleveland Clinic Academic / other |
| Locations | 1 site (Cleveland, Ohio) |
| Trial ID | NCT07471464 on ClinicalTrials.gov |
What this trial studies
This prospective cohort study at the Cleveland Clinic will compare two preoperative counseling methods—individual phone calls versus virtual shared medical appointments (SMAs)—for patients undergoing urogynecology prolapse surgery. Participants aged 18 and older will complete validated surveys on satisfaction and preparedness before and after surgery, with primary follow-up at the routine postoperative visit about 7–9 weeks after surgery. Secondary outcomes include measures of healthcare resource use such as patient-initiated calls, unscheduled office visits, emergency department visits, and readmissions. Recruitment is planned over a 24-month window with counseling delivered by the nursing team and outcomes collected via questionnaires and chart review.
Who should consider this trial
Good fit: Adults (18+) scheduled for specified urogynecology prolapse surgeries at the Cleveland Clinic who can provide informed consent, speak and read English, and (for group sessions) have active MyChart access are ideal candidates.
Not a fit: Patients who cannot consent, who do not speak English, who lack internet or MyChart access for a virtual session, or who receive care outside the Cleveland Clinic are unlikely to benefit from participation.
Why it matters
Potential benefit: If successful, virtual group counseling could increase patient satisfaction and preparedness and reduce post-op phone calls and unplanned visits.
How similar studies have performed: Shared medical appointments and group preoperative education have improved satisfaction in some surgical and chronic disease settings, but evidence specifically for urogynecology prolapse surgery is limited.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * Age \>18y * Has decision-making capacity and able to provide informed consent for research participation * For patients undergoing SMA: Has active MyChart * Able to speak and read English Exclusion Criteria: * Unable to consent
Where this trial is running
Cleveland, Ohio
- Cleveland Clinic — Cleveland, Ohio, United States (Recruiting)
Study contacts
- Principal investigator: Shannon Wallace, MD — The Cleveland Clinic
- Study coordinator: Petrina LaFaire, MD, MS
- Email: lafairp@ccf.org
- Phone: 216-445-8090
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.