Using a chatbot to improve HIV knowledge in Nigeria

A Pilot Randomized Controlled Trial and an Interview Study to Evaluate a Chatbot for People Living With HIV in Nigeria

NA · Swiss Tropical & Public Health Institute · NCT06814041

This study is testing whether a chatbot can help adults newly diagnosed with HIV in Nigeria learn more about their condition and improve their health by providing information and support alongside regular care.

Quick facts

PhaseNA
Study typeInterventional
Enrollment314 (estimated)
Ages18 Years to 45 Years
SexAll
SponsorSwiss Tropical & Public Health Institute (other)
Locations3 sites (Ibadan, Oyo and 2 other locations)
Trial IDNCT06814041 on ClinicalTrials.gov

What this trial studies

This study investigates the effectiveness of an HIV chatbot designed to serve as an informational coach for adults newly diagnosed with HIV in Nigeria. Participants aged 18 to 45 will be divided into two groups: one receiving standard care and the other interacting with the chatbot alongside standard care. The chatbot will provide information on HIV topics, answer questions, and send reminders for medical appointments and medication schedules. The study will also assess the chatbot's impact on patients' resilience, psychological well-being, and viral load, while exploring gender differences in usage and perceptions.

Who should consider this trial

Good fit: Ideal candidates are adults aged 18-45 who have recently been diagnosed with HIV and have access to a smartphone with WhatsApp.

Not a fit: Patients who are pregnant, postpartum within three months, or experiencing severe mental distress may not benefit from this study.

Why it matters

Potential benefit: If successful, this chatbot could significantly enhance HIV knowledge and support for newly diagnosed patients, leading to better health outcomes.

How similar studies have performed: While the use of chatbots in healthcare is emerging, this specific approach targeting HIV knowledge in Nigeria is relatively novel and has not been extensively tested.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Diagnosed with HIV
* ART enrollment: at the day of recruitment or in the subsequent 7 days, but no longer than 4 weeks prior to enrolment in the study.
* Age ≥ 18 and ≤ 45 years
* Have a personal internet-enabled smartphone with WhatsApp installed
* Carry the phone with them at the time of recruitment
* Able to understand, read, and write in English (the official language in Nigeria)
* Able to understand the information about the study
* Provide written informed consent.

Exclusion Criteria:

* Known pregnancy or ≤3 months postpartum
* Persons with suicidal ideation and/or severe mental distress

Where this trial is running

Ibadan, Oyo and 2 other locations

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.

View on ClinicalTrials.gov →

Conditions: HIV, Chatbot, Nigeria, HIV knowledge, gender

Last reviewed 2026-05-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.