Understanding the behavior of frequent emergency department visitors

Healthcare Seeking Behavior of Frequent Emergency Care Visitors

Observational Zuyderland Medisch Centrum · NCT05953467

This study looks at why some adults keep going to the emergency room so often to see if understanding their reasons can help improve after-hours care.

Quick facts

Study typeObservational
Enrollment700 (estimated)
Ages18 Years and up
SexAll
SponsorZuyderland Medisch Centrum Academic / other
Locations1 site (Heerlen, Limburg)
Trial IDNCT05953467 on ClinicalTrials.gov

What this trial studies

This observational study analyzes the healthcare-seeking behavior of patients who frequently visit the Emergency Department (ED) at Zuyderland Medical Centre in the Netherlands. It focuses on individuals aged 18 and older who visited the ED or General Practitioner Care (GPC) four or more times in 2022. By examining this specific group, the study aims to identify patterns and factors contributing to their frequent visits, which may help bridge the gap to out-of-hours primary care. Data will be extracted retrospectively from existing hospital records without requiring informed consent from participants.

Who should consider this trial

Good fit: Ideal candidates for this study are adults aged 18 and older who visited the ED or GPC four or more times in 2022.

Not a fit: Patients who did not visit the ED or GPC frequently, or those who opted out of having their data used for research, will not benefit from this study.

Why it matters

Potential benefit: If successful, this study could lead to improved management strategies for frequent ED visitors, potentially reducing crowding and enhancing patient care.

How similar studies have performed: Other studies have indicated that understanding frequent ED visitors can lead to effective interventions, suggesting this approach has potential for success.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* All adult patients aged 18 years or older at first ED presentation in 2022 who visited the ED 4 times or more in 2022.
* All adult patients aged 18 years or older at first GPC presentation in 2022 who visited the GPC 4 times or more.

Exclusion Criteria:

-

Where this trial is running

Heerlen, Limburg

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Emergency CareAcute Care Chain
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.