Outreach to Parents for Children's Medical Record Access
MyChart Proxy Outreach to Parents (MyPOP): Mode of Outreach to Parents for Proxy Patient Portal Enrollment
This study tests whether sending text messages or messages through a patient portal can help parents access their children's medical records better than just getting suggestions during office visits.
Quick facts
| Phase | Not applicable |
|---|---|
| Study type | Interventional |
| Enrollment | 5200 (estimated) |
| Ages | 18 Years and up |
| Sex | All |
| Sponsor | Yale University Academic / other |
| Locations | 4 sites (New Haven, Connecticut and 3 other locations) |
| Trial ID | NCT05989308 on ClinicalTrials.gov |
What this trial studies
This randomized controlled trial evaluates how different methods of contacting parents can increase their access to their children's medical records through the MyChart patient portal. The study compares outreach via text messages and patient portal messages against usual care, which involves in-office suggestions. Participants will be assigned to receive either a text message, a portal message, or no message at all, and the researchers will measure the increase in proxy access among these groups. The goal is to identify the most effective communication strategy for activating proxy access to children's electronic health records.
Who should consider this trial
Good fit: Ideal candidates are guardians of children aged 12 years or younger who have visited specific health centers in the last three years.
Not a fit: Patients who already have proxy access to their children's medical records or prefer contact via telephone or physical letters may not benefit from this study.
Why it matters
Potential benefit: If successful, this study could enhance parental access to children's medical records, improving engagement in their healthcare.
How similar studies have performed: Other studies have shown success with similar outreach strategies, indicating potential effectiveness in increasing patient engagement.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * Guardian of a child aged ≤12 years seen in one of the two identified health centers within the last 3 years with guardian status and contact information documented in the child's EHR Exclusion Criteria: * Preferred method of contact for guardians with no MyChart is telephone or physical letter to home * Guardians with EHR proxy access already activated for all children in their care.
Where this trial is running
New Haven, Connecticut and 3 other locations
- Cornell Scott Hill Health Center — New Haven, Connecticut, United States (Recruiting)
- Fair Haven Community Health Center — New Haven, Connecticut, United States (Recruiting)
- Yale New Haven Health — New Haven, Connecticut, United States (Not_yet_recruiting)
- Yale School of Medicine — New Haven, Connecticut, United States (Not_yet_recruiting)
Study contacts
- Principal investigator: Ada Fenick, MD — Yale University
- Study coordinator: Ada Fenick, MD
- Email: Ada.fenick@yale.edu
- Phone: 203-688-2475
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.