Improving patient satisfaction with health promotion interventions

Effectiveness of Health Promotion Interventions in Improving Patient Satisfaction With Primary Health Services

Not applicable Interventional Universiti Tunku Abdul Rahman · NCT05383638

This study is trying to see if health promotion programs can make patients happier with their care in urban primary health services in Xi'an.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment350 (estimated)
Ages18 Years and up
SexAll
SponsorUniversiti Tunku Abdul Rahman Academic / other
Locations1 site (Xi'an, Shanxi)
Trial IDNCT05383638 on ClinicalTrials.gov

What this trial studies

This study investigates the effectiveness of health promotion interventions on patient satisfaction within primary health care services. It employs a questionnaire survey to assess how these interventions can enhance patient experiences and satisfaction levels. The research is conducted in Xi'an, focusing on urban areas and utilizing multi-stage sampling methods to gather data from selected health care institutions and patients. The goal is to identify effective strategies for improving patient satisfaction across different regions.

Who should consider this trial

Good fit: Ideal candidates for this study are adults aged 18 and older who can read and write in Chinese and are familiar with using WeChat.

Not a fit: Patients with mental disorders, cognitive impairments, or severe terminal illnesses may not benefit from this study.

Why it matters

Potential benefit: If successful, this study could lead to improved patient satisfaction and quality of care in primary health services.

How similar studies have performed: Other studies have shown positive outcomes with health promotion interventions in enhancing patient satisfaction, indicating a promising approach.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* 18 years of age or older
* Being able to read and write in Chinese
* Owning a smartphone and knowing how to use WeChat
* Clear consciousness, can communicate normally, can understand the questionnaire correctly.

Exclusion Criteria:

·Patients with mental disorders, cognitive impairment, severe and terminal illness were unable to cooperate with this study.

Where this trial is running

Xi'an, Shanxi

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Primary Health CarePatient Satisfaction
Last reviewed 2026-06-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.