Improving operational efficiency for elective eye care visits
Enhancing Operational Efficiency in Eye Care Services: A Mixed-Methods Operational Research Study in a Tertiary Care Eye Hospital
NA · Seva Canada Society · NCT07416864
This project will try simple patient identification tools to cut waiting and total appointment time for people scheduled for elective eye procedures at the Secunderabad unit.
Quick facts
| Phase | NA |
|---|---|
| Study type | Interventional |
| Enrollment | 400 (estimated) |
| Ages | N/A to 85 Years |
| Sex | All |
| Sponsor | Seva Canada Society (other) |
| Locations | 1 site (Secunderabad, Telangana) |
| Trial ID | NCT07416864 on ClinicalTrials.gov |
What this trial studies
Pushpagiri Vitreo Retina Institute, a tertiary eye hospital in Secunderabad, completed a baseline timing study showing patients spent about 4–6 hours on site with long waits in ward and billing areas. The intervention introduces straightforward patient identification and workflow changes applied to daily preplanned elective procedures (about 15–20 per day) to streamline movement through front office, ward, and operating areas. Patients undergoing emergency procedures, canceled/postponed cases, and those from free eye camps are excluded from the intervention. The team will compare total appointment times before and after the changes and aims to reduce overall waiting time by roughly 15–25%.
Who should consider this trial
Good fit: Any patient scheduled for a preplanned elective procedure at the Pushpagiri Secunderabad unit is eligible, excluding emergency, canceled/postponed, and free-camp cases.
Not a fit: Patients undergoing emergency procedures, those whose procedures are canceled or postponed, and patients treated via free eye camps are not included and therefore will not receive the expected benefit of the intervention.
Why it matters
Potential benefit: If successful, patients could spend substantially less time waiting and completing scheduled eye procedures, shortening the total time spent at the hospital by roughly 15–25%.
How similar studies have performed: Similar workflow and patient-identification changes in outpatient and surgical settings have previously reduced waiting times, so this approach builds on established quality-improvement methods.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * All patients undergoing pre-planned elective procedures in the unit listed on appointment basis. * Eligibility: Enrolment criteria: any patient undergoing any planned procedure is included on daily basis Exclusion criteria: * Patients undergoing emergency procedures. * Data for patients whose procedures were cancelled/postponed * Any other patients undergoing procedures under the free eye camps
Where this trial is running
Secunderabad, Telangana
- Pushpagiri Vitreo Retina Institute — Secunderabad, Telangana, India (RECRUITING)
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions: Quality Improvement, Appointments and Schedules, Operations Research Workflow