Improving Medicaid access for those who lost coverage
Official title: Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
Run by University of Wisconsin, Madison · NCT06342375 · Data updated 2026-11-12
This study is testing whether live phone calls from helpers can get more people who lost their Medicaid coverage to sign up again compared to using pre-recorded calls.
Quick facts
| Study type | Interventional |
|---|---|
| Ages | 50 Years and up |
| Sex | All |
| Enrollment | 230000 (estimated) |
| Sponsor | University of Wisconsin, Madison Academic / other |
| Locations | 1 site (Madison, Wisconsin) |
| Status | Recruiting |
| Started | February 12, 2025 |
| Main results expected | February 2027 |
| Study ends | December 2027 |
| Registry record updated | June 12, 2026 |
| Trial ID | NCT06342375 on ClinicalTrials.gov |
Is this trial a fit for you?
✓Likely a good fit
Ideal candidates for this study are individuals who are eligible for Medicaid and have lost their coverage for procedural reasons between June 2024 and November 2025.
✕Probably not a fit
Patients who prefer a language other than English, Spanish, or Hmong, or those without a working phone number may not benefit from this study.
A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.
What this trial studies
This study aims to enhance Medicaid enrollment for individuals who have lost their coverage due to procedural reasons by testing new outreach methods. It specifically investigates the impact of live phone calls from Navigators compared to pre-recorded calls on re-enrollment rates. The study will involve direct communication with eligible participants to assess the effectiveness of these outreach strategies. By focusing on personal engagement, the study seeks to identify the most effective ways to assist individuals in regaining their Medicaid coverage.
Why it matters
Potential benefit: If successful, this study could significantly improve access to Medicaid for individuals who have lost coverage, thereby enhancing their healthcare access.
How similar studies have gone: While outreach methods for Medicaid enrollment have been explored, this specific approach focusing on live calls versus pre-recorded calls is relatively novel.
Who can join: the full rules
Show full inclusion / exclusion criteria
Inclusion Criteria: * Eligible for Medicaid * Lost Medicaid coverage between June 2024 and November 2025 Exclusion Criteria: * Preferring a language other than English, Spanish, or Hmong * No working phone number
Where it's running
-
University of Wisconsin - Madison
Madison, Wisconsin, United States Recruiting
Study contacts
- Principal investigator: Rebecca Myerson, PhD — Emory University
- Study coordinator: Dan Sacks, PhD
- Email: dan.sacks@wisc.edu
- Phone: 608-263-5514
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How to take part
- Review the eligibility criteria above with your treating physician.
- Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
- Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.