Improving Medicaid access for those who lost coverage
Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
This study is testing whether live phone calls from helpers can get more people who lost their Medicaid coverage to sign up again compared to using pre-recorded calls.
Quick facts
| Phase | Not applicable |
|---|---|
| Study type | Interventional |
| Enrollment | 230000 (estimated) |
| Ages | 50 Years and up |
| Sex | All |
| Sponsor | University of Wisconsin, Madison Academic / other |
| Locations | 1 site (Madison, Wisconsin) |
| Trial ID | NCT06342375 on ClinicalTrials.gov |
What this trial studies
This study aims to enhance Medicaid enrollment for individuals who have lost their coverage due to procedural reasons by testing new outreach methods. It specifically investigates the impact of live phone calls from Navigators compared to pre-recorded calls on re-enrollment rates. The study will involve direct communication with eligible participants to assess the effectiveness of these outreach strategies. By focusing on personal engagement, the study seeks to identify the most effective ways to assist individuals in regaining their Medicaid coverage.
Who should consider this trial
Good fit: Ideal candidates for this study are individuals who are eligible for Medicaid and have lost their coverage for procedural reasons between June 2024 and November 2025.
Not a fit: Patients who prefer a language other than English, Spanish, or Hmong, or those without a working phone number may not benefit from this study.
Why it matters
Potential benefit: If successful, this study could significantly improve access to Medicaid for individuals who have lost coverage, thereby enhancing their healthcare access.
How similar studies have performed: While outreach methods for Medicaid enrollment have been explored, this specific approach focusing on live calls versus pre-recorded calls is relatively novel.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * Eligible for Medicaid * Lost Medicaid coverage between June 2024 and November 2025 Exclusion Criteria: * Preferring a language other than English, Spanish, or Hmong * No working phone number
Where this trial is running
Madison, Wisconsin
- University of Wisconsin - Madison — Madison, Wisconsin, United States (Recruiting)
Study contacts
- Principal investigator: Rebecca Myerson, PhD — University of Wisconsin, Madison
- Study coordinator: Rebecca Myerson, PhD
- Email: rmyerson@wisc.edu
- Phone: 608-263-2082
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.