Clinical trial Recruiting at 1 site Interventional Ages 18 and up Women only

Impact of phone calls on physiotherapy attendance for pelvic floor issues

Official title: Effect of Brief-tele Support on Attendance at Physiotherapy Sessions for Pelvic Floor Dysfunctions

Run by Swansea University · NCT02563600 · Data updated 2026-11-12

This study is testing if making phone calls to women waiting for pelvic floor physiotherapy can help them attend their sessions more often.

More Pelvic Floor Dysfunctions trials

Quick facts

Study typeInterventional
Ages18 Years and up
SexWomen only
Enrollment500 (estimated)
SponsorSwansea University
Academic / other
Locations1 site (Swansea)
StatusRecruiting
StartedSeptember 30, 2015
Main results expectedSeptember 30, 2025
Study endsSeptember 30, 2025
Registry record updatedDecember 2, 2024
Trial IDNCT02563600 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates are women over 18 years old who are on the waiting list for physiotherapy treatment for pelvic floor dysfunction.

Probably not a fit

Patients who are not on the waiting list for physiotherapy or those under 18 years old may not benefit from this study.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This study evaluates how brief telephone support affects attendance rates for physiotherapy sessions among women with pelvic floor dysfunction. Participants on the waiting list will be randomly assigned to one of three groups: one receiving a call before their invitation letter, another after, and a control group with no call. The calls will provide information about the treatment, its benefits, and allow patients to ask questions. The goal is to reduce the high non-attendance rate, which currently stands at about 50%.

Why it matters

Potential benefit: If successful, this approach could significantly improve attendance rates for physiotherapy, enhancing patient outcomes and healthcare efficiency.

How similar studies have gone: Other studies have shown that pre-treatment communication can improve attendance rates, suggesting this approach may be effective.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Women on waiting list for pelvic floor dysfunction
* over 18 years old

Exclusion Criteria:

Where it's running

  • Singleton Hospital
    Swansea, United Kingdom
    Recruiting

Study contacts

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.