Helping long-term care staff access wellness resources during COVID-19

Evaluating the Impact of Resource Navigators to Support Long-term Care and Retirement Home Staff During and Beyond COVID-19

Not applicable Interventional Unity Health Toronto · NCT05677997

This study is testing if having a resource navigator can help long-term care staff in Ontario find health and wellness support during COVID-19 to see if it improves their well-being and reduces burnout.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment174 (estimated)
Ages18 Years and up
SexAll
SponsorUnity Health Toronto Academic / other
Locations1 site (Toronto, Ontario)
Trial IDNCT05677997 on ClinicalTrials.gov

What this trial studies

This clinical trial evaluates the effectiveness of resource navigators in assisting long-term care and retirement home staff in Ontario to access health and wellness resources. Participants will be divided into two groups: one receiving one-on-one support from a resource navigator and a control group without this support. The study aims to measure the impact of this intervention on staff wellness, burnout levels, vaccination status, and COVID-19 infection rates. By identifying barriers to resource access and implementing tailored support strategies, the trial seeks to improve overall staff well-being during and beyond the pandemic.

Who should consider this trial

Good fit: Ideal candidates for this study are full-time or part-time employees aged 18 and older working in long-term care or retirement homes in Ontario.

Not a fit: Patients who do not work in long-term care or retirement homes, or those who are not comfortable with English, may not benefit from this study.

Why it matters

Potential benefit: If successful, this study could significantly enhance the mental health and wellness of long-term care staff, reducing burnout and improving their ability to care for residents.

How similar studies have performed: Other studies have shown that targeted support interventions can effectively improve staff wellness in healthcare settings, suggesting a promising approach in this trial.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

1. A fulltime or part-time employee aged 18 years and older identified as a Long-Term Care and Retirement Home staff (PSW's and other support service staff in those in nutrition, housekeeping and laundry)
2. Work in an Ontario Long-term care or retirement home;
3. Comfortable speaking and reading English; and
4. Access to and willingness to use email for study communications

Exclusion Criteria:

1. Do not identify as or are not employed as a PSW and other support service staff;
2. Do not work in an Ontario long-term care or retirement home;
3. Uncomfortable speaking or reading English; and
4. Do not have access to or unwillingness to use email for study communications

Where this trial is running

Toronto, Ontario

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions WellnessBurnout, CaregiverBurnout, ProfessionalCOVID-19Vaccine RefusalCaregiverPersonal support workerlong term care home
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.