Evaluating protocols for pharmacist-recommended treatments of minor health issues

Evaluation of the Effect of Consensus-based Protocols for the Treatment of Minor Ailments in Drugstores and Pharmacies in Medellin and the Metropolitan Area, Colombia: A Randomized Clinical Trial.

Not applicable Interventional Universidad de Antioquia · NCT06378099

This study tests if following specific guidelines for over-the-counter treatments in pharmacies can help people with minor health issues get better faster and need fewer trips to the doctor.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment900 (estimated)
Ages18 Years to 65 Years
SexAll
SponsorUniversidad de Antioquia Academic / other
Locations1 site (Medellín, Antioquia)
Trial IDNCT06378099 on ClinicalTrials.gov

What this trial studies

This study investigates the effectiveness of consensus pharmaceutical indication protocols in community pharmacies for treating minor ailments. Patients seeking over-the-counter medications will be randomly assigned to either an intervention group, which follows these protocols, or a control group that receives standard care. The study aims to determine if these protocols can reduce the time it takes for minor ailments to resolve and decrease the need for physician referrals. Additionally, it will profile the demographics of patients seeking care and assess the necessity and effectiveness of the medications provided.

Who should consider this trial

Good fit: Ideal candidates include individuals seeking over-the-counter medications for minor ailments in Medellin and its metropolitan area.

Not a fit: Patients with symptoms lasting more than seven days or those whose ailments are due to adverse drug reactions may not benefit from this study.

Why it matters

Potential benefit: If successful, this approach could enhance the efficiency of minor ailment treatment and reduce unnecessary physician visits.

How similar studies have performed: Previous studies have shown that structured protocols in pharmacy settings can improve patient outcomes, suggesting potential success for this approach.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

Drugstores and drugstores/pharmacies:

* Establishments located in Medellin and Metropolitan area
* Establishments that have a Pharmacy Technician serving as the technical director.
* Establishments with electronic point-of-sale system for data collection.
* Commitment to participate for the full 10-month study period.

Participants (patients):

* Explicit consent to participate in the study.
* Are the direct consumers requesting the nonprescription drug (i.e., not requesting them on behalf of someone else).
* Present one of the five predefined potential MA that will be included in the study: influenza-like syndrome and catarrh, headache, common cold, sore throat, and menstrual pain or cramps.
* Have access to mobile phone for follow-upThe person requesting the OTC medication must be the end consumer of it.

Exclusion Criteria:

* Subjects who refuse to sign the informed consent
* Subjects with an evident incapacity to complete the data questionnaire
* Pregnant or breastfeeding women
* Patients whose MA result from an ADR
* Patients with symptoms lasting more than seven days

Where this trial is running

Medellín, Antioquia

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Community Pharmacy ServicesMinor ailmentsMinor Ailment ServicesPharmaciesNonprescription drugsPharmacy TechniciansHealth educationSelf care
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.