Evaluating an AI tool's impact on patient and healthcare professional satisfaction

sAItisfACES - Impact of an Artificial Intelligence Tool on the Satisfaction of Professionals and Patients in Ambulatory Consultations: A Randomized Cluster Study

Not applicable Interventional Universidad Autonoma de Madrid · NCT06726447

This study is testing whether using an AI tool during doctor visits makes patients and healthcare professionals happier compared to regular care.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment148 (estimated)
Ages18 Years to 80 Years
SexAll
SponsorUniversidad Autonoma de Madrid Academic / other
Locations2 sites (Barcelona, Catalonia and 1 other locations)
Trial IDNCT06726447 on ClinicalTrials.gov

What this trial studies

This multicenter cluster-randomized study assesses how an artificial intelligence (AI) tool affects the satisfaction of healthcare professionals and patients during outpatient consultations. It compares the experiences of adult patients using the AI tool with those receiving standard care, measuring satisfaction through visual analog scales and validated questionnaires. The study also examines the duration of consultations and the quality of clinical data recorded. Recruitment will occur from December 2024 to May 2025, with results expected by the end of 2025.

Who should consider this trial

Good fit: Ideal candidates are adult patients aged 18 to 80 who are consulting for any health reason in participating outpatient clinics.

Not a fit: Patients who cannot understand or complete the questionnaires due to language barriers or cognitive disabilities may not benefit from this study.

Why it matters

Potential benefit: If successful, this study could enhance patient and healthcare professional satisfaction while improving the efficiency of clinical data recording.

How similar studies have performed: Other studies have shown promising results with AI tools in healthcare settings, indicating potential for success in this approach.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion Criteria:

* Patients between 18 and 80 years of age.
* Patients consulting for any health reason in the outpatient clinics of the centers participating in the study.
* Patients who sign the informed consent to participate in the study.

Exclusion Criteria:

* Patients who are unable to understand or complete the questionnaires, due to:
* Language barriers.
* Cognitive disabilities.
* Any other reason that prevents their adequate participation.
* Patients who are currently participating in other clinical trials or research studies that may interfere with the results of this study.

Where this trial is running

Barcelona, Catalonia and 1 other locations

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions General Health StatusArtificial IntelligencePatient SatisfactionMedical Records Systems, ComputerizedHealth Care Quality, Access, and Evaluation
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.