EMPOWER: a chatbot program to support mammography care for underserved women
Official title: Enhancing Mammography Programs for Outreach, Wellness, Education, and Resources (EMPOWER) in Underserved Populations Study
Run by University of Utah · NCT07029490 · Data updated 2026-11-12
We are testing whether a chatbot on a phone, tablet, or computer helps women who recently had screening mammograms at the University of Utah understand their results and follow recommended care.
Quick facts
| Study type | Interventional |
|---|---|
| Ages | 18 Years and up |
| Sex | Women only |
| Enrollment | 2700 (estimated) |
| Sponsor | University of Utah Academic / other |
| Locations | 1 site (Salt Lake City, Utah) |
| Status | Recruiting |
| Started | November 19, 2025 |
| Main results expected | March 2028 |
| Study ends | September 2028 |
| Registry record updated | November 21, 2025 |
| Trial ID | NCT07029490 on ClinicalTrials.gov |
Is this trial a fit for you?
✓Likely a good fit
Adult women (age 18 or older) who speak English or Spanish and recently had a routine screening mammogram at the University of Utah, and who are not currently receiving breast cancer treatment, are ideal candidates.
✕Probably not a fit
Men, patients currently in breast cancer treatment, people who do not speak English or Spanish, or those with cognitive limitations that prevent informed consent are unlikely to benefit from this intervention.
A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.
What this trial studies
The study recruits women who recently completed routine screening mammography at the University of Utah, with participants grouped by BI-RADS category based on their imaging results. After baseline surveys that collect demographics and preferred contact method, participants are randomized 1:1 to usual care or usual care plus a chatbot delivered via phone, tablet, or web. The chatbot provides tailored, scripted educational and motivational messages to support understanding of results and recommended follow-up, in English or Spanish. The study also randomly invites participants from four defined groups for focus group discussions to gather qualitative feedback on the tool and its acceptability.
Why it matters
Potential benefit: If successful, the chatbot could improve patients' understanding of mammogram results and increase adherence to recommended follow-up, particularly for rural and Latina women.
How similar studies have gone: Chatbots have shown promise in some health education and behavior-change contexts, but using them specifically within mobile mammography programs to improve follow-up is relatively untested.
Who can join: the full rules
Show full inclusion / exclusion criteria
Inclusion Criteria: * Adult (equal to or above 18 years old) * English or Spanish speaking * Visit a mammography program for routine screening. Exclusion Criteria: * Patients who are currently in treatment for breast cancer * Patients who are not of 18 years of age. * Patients who don't speak English or Spanish * Men * Cognitive limitations that impede informed consent
Where it's running
-
Huntsman Cancer Institute/ University of Utah
Salt Lake City, Utah, United States Recruiting
Study contacts
- Study coordinator: Anthony Ariotti
- Email: anthony.ariotti@hsc.utah.edu
- Phone: 801-213-6542
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How to take part
- Review the eligibility criteria above with your treating physician.
- Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
- Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.