EMPOWER: a chatbot program to support mammography care for underserved women
Enhancing Mammography Programs for Outreach, Wellness, Education, and Resources (EMPOWER) in Underserved Populations Study
NA · University of Utah · NCT07029490
We are testing whether a chatbot on a phone, tablet, or computer helps women who recently had screening mammograms at the University of Utah understand their results and follow recommended care.
Quick facts
| Phase | NA |
|---|---|
| Study type | Interventional |
| Enrollment | 2700 (estimated) |
| Ages | 18 Years and up |
| Sex | Female |
| Sponsor | University of Utah (other) |
| Locations | 1 site (Salt Lake City, Utah) |
| Trial ID | NCT07029490 on ClinicalTrials.gov |
What this trial studies
The study recruits women who recently completed routine screening mammography at the University of Utah, with participants grouped by BI-RADS category based on their imaging results. After baseline surveys that collect demographics and preferred contact method, participants are randomized 1:1 to usual care or usual care plus a chatbot delivered via phone, tablet, or web. The chatbot provides tailored, scripted educational and motivational messages to support understanding of results and recommended follow-up, in English or Spanish. The study also randomly invites participants from four defined groups for focus group discussions to gather qualitative feedback on the tool and its acceptability.
Who should consider this trial
Good fit: Adult women (age 18 or older) who speak English or Spanish and recently had a routine screening mammogram at the University of Utah, and who are not currently receiving breast cancer treatment, are ideal candidates.
Not a fit: Men, patients currently in breast cancer treatment, people who do not speak English or Spanish, or those with cognitive limitations that prevent informed consent are unlikely to benefit from this intervention.
Why it matters
Potential benefit: If successful, the chatbot could improve patients' understanding of mammogram results and increase adherence to recommended follow-up, particularly for rural and Latina women.
How similar studies have performed: Chatbots have shown promise in some health education and behavior-change contexts, but using them specifically within mobile mammography programs to improve follow-up is relatively untested.
Eligibility criteria
Show full inclusion / exclusion criteria
Inclusion Criteria: * Adult (equal to or above 18 years old) * English or Spanish speaking * Visit a mammography program for routine screening. Exclusion Criteria: * Patients who are currently in treatment for breast cancer * Patients who are not of 18 years of age. * Patients who don't speak English or Spanish * Men * Cognitive limitations that impede informed consent
Where this trial is running
Salt Lake City, Utah
- Huntsman Cancer Institute/ University of Utah — Salt Lake City, Utah, United States (RECRUITING)
Study contacts
- Study coordinator: Anthony Ariotti
- Email: anthony.ariotti@hsc.utah.edu
- Phone: 801-213-6542
How to participate
- Review the eligibility criteria above with your treating physician.
- Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
- Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions: Breast Cancer, Mammography, Chatbot, Mobile Mammography