Digital snapshot to reduce restraints and improve emergency care for adults with intellectual and developmental disabilities

Use of a Digital Snapshot to Reduce Use of Restraints During Emergency Department Visits and Improve Experience of Care for PWIDD

Not applicable Interventional Northwell Health · NCT06986863

We will test whether the Always Uniquely Me mobile app can reduce use of physical restraints and improve emergency department experiences for adults with intellectual and developmental disabilities.

Quick facts

PhaseNot applicable
Study typeInterventional
Enrollment1500 (estimated)
Ages18 Years and up
SexAll
SponsorNorthwell Health Academic / other
Locations1 site (New Hyde Park, New York)
Trial IDNCT06986863 on ClinicalTrials.gov

What this trial studies

This interventional study compares use of the Always Uniquely Me (AUM) mobile application versus usual care among adults with intellectual and developmental disabilities who have visited a Northwell Health emergency department in the past year. Participants use the AUM app to share a brief digital snapshot of their communication needs, preferences, and supports during ED visits, and outcomes during ED encounters are recorded. Primary outcomes include frequency of physical restraints used and measures of patient experience; investigators will also analyze how participant characteristics influence results. The trial is conducted at Northwell Health’s Cohen Children’s Medical Center and requires participants to have a smartphone or tablet and English as a preferred language.

Who should consider this trial

Good fit: Ideal candidates are adults (18+) with a confirmed intellectual or developmental disability who have visited a Northwell Health ED in the last 12 months, have a smartphone or tablet with internet access, and prefer English.

Not a fit: Patients without a smartphone or tablet, those who do not use English as their preferred language, children under 18, or people who cannot engage with a digital snapshot are unlikely to benefit from this intervention.

Why it matters

Potential benefit: If successful, the app could reduce use of physical restraints and improve communication and overall emergency department experiences for adults with intellectual and developmental disabilities.

How similar studies have performed: Related approaches using personal health profiles and communication aids have shown promise in improving hospital experiences for people with disabilities, but evidence that a mobile 'digital snapshot' specifically reduces restraint use is limited and somewhat novel.

Eligibility criteria

Show full inclusion / exclusion criteria
Inclusion criteria for primary participant/PWIDD (person with intellectual and/or developmental disability):

* have visited a Northwell Health Emergency Department in the last 12 months
* have a confirmed intellectual and/or developmental disability
* must be 18 years of age or older at enrollment
* have a smart phone or tablet that connects to the internet
* have a preferred language of English

Where this trial is running

New Hyde Park, New York

Study contacts

How to participate

  1. Review the eligibility criteria above with your treating physician.
  2. Visit the official trial page on ClinicalTrials.gov for the most current contact information and recruitment status.
  3. Contact the listed study coordinator or principal investigator to request pre-screening. Pre-screening is free and never obligates you to enroll.
Conditions Intellectual and Developmental DisabilitiesIntellectual and developmental disabilitiesemergency departmentrestraintrestraint, physicalemergency department visits
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.