Digital chatbot program for inherited cancer genetic testing in young adults
Official title: AYA Access Study: An Enhanced eHealth and Chat-Bot Enabled Delivery Model for Clinical Genetic Services in Community AYA Cancer Patients
Run by Alliance for Clinical Trials in Oncology · NCT07091617 · Data updated 2026-11-12
This study tests whether a chatbot-based digital program helps young adults with cancer (ages 18–39) get genetic counseling and testing more often than standard remote genetic services.
Quick facts
| Study type | Interventional |
|---|---|
| Ages | 18 Years and up |
| Sex | All |
| Enrollment | 535 (estimated) |
| Sponsor | Alliance for Clinical Trials in Oncology Academic / other |
| Locations | 327 sites (Anchorage, Alaska and 326 other locations) |
| Status | Recruiting |
| Started | December 10, 2025 |
| Main results expected | April 28, 2028 |
| Study ends | April 30, 2029 |
| Registry record updated | November 4, 2026 |
| Trial ID | NCT07091617 on ClinicalTrials.gov |
Is this trial a fit for you?
✓Likely a good fit
Ideal candidates are adolescents and young adults aged 18–39 with any current or past cancer diagnosis who can read and speak English or Spanish and do not have cognitive impairment.
✕Probably not a fit
Patients who cannot use English or Spanish, have impaired decision-making capacity, or strongly prefer in-person counseling may not benefit from the digital-first approach.
A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.
What this trial studies
Young adults ages 18–39 with a history of cancer are randomized to either standard telehealth genetic counseling or an enhanced eHealth program that uses the Genetic Journey chatbot for pre-test education, with genetic testing and result disclosure conducted remotely. The primary goals are to see if the chatbot increases uptake of genetic counseling and uptake of genetic testing. Secondary aims compare short-term and long-term cognitive (knowledge), affective (distress), behavioral (screening and family communication) outcomes, and costs to determine non-inferiority. Exploratory analyses will examine moderators of uptake and outcomes and identify barriers and facilitators to implementing the digital delivery model.
Why it matters
Potential benefit: If successful, the chatbot model could increase access to genetic counseling and testing for young cancer patients while reducing provider time and program costs.
How similar studies have gone: Telehealth genetic services have improved access in prior work and early digital/chatbot interventions show promise, but randomized evidence in adolescents and young adults is limited.
Who can join: the full rules
Show full inclusion / exclusion criteria
* PATIENTS: Age ≥ 18 years and ≤ 39 years at the time of enrollment * PATIENTS: AYA cancer patients and survivors. This includes patients at any stage of diagnosis (e.g., newly diagnosed, in treatment, in survivorship) and a cancer diagnosis (including pediatric cancers) at any age ≤ 39 years old. Given targeted therapies for BRCA+ and microsatellite instability (MSI)-high/Lynch Syndrome patients and benefit to relatives, patients with metastatic cancer are included. Any history of cancer, regardless of being in treatment or not * PATIENTS: Language: In order to complete the mandatory patient-completed measures and receive genetic education and counseling, participants must be able to speak and read English or Spanish * PATIENTS: No known diagnosis of dementia or cognitive impairment. Persons with impaired decision-making capacity are ineligible as they need to be able to understand genetic test results, its implications for the patient and family, and explain genetic test results to their family members * PATIENTS: No persons with a known psychiatric or documented developmental disorder that affects cognitive or emotional functions to the extent that the capacity for judgment and reason is significantly diminished, such that they cannot participate based on the judgment of the treating physician * PATIENTS: Participants must meet National Comprehensive Cancer Network (NCCN) guidelines for genetic testing assessment provided by Penn Telegenetics by the Eligibility Verification Assessment (EVA) chatbot, or paper forms and genetic counselor's review * NON-PATIENT PARTICIPANT: Non-patient participants eligible for this study include: oncology providers, members of the care team and clinic staff, genetic counselors, and insurers (i.e., people who work in financial services and/or for insurance companies) who participate in oncology care among AYA in community for this study * NON-PATIENT PARTICIPANT: Age ≥ 18 years * NON-PATIENT PARTICIPANT: Non-patient participants must be able to speak and read English or Spanish in order to participate in the key informant interviews
Where it's running
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Anchorage Associates in Radiation Medicine
Anchorage, Alaska, United States Recruiting -
Alaska Breast Care and Surgery LLC
Anchorage, Alaska, United States Recruiting -
Alaska Oncology and Hematology LLC
Anchorage, Alaska, United States Recruiting -
Alaska Women's Cancer Care
Anchorage, Alaska, United States Recruiting -
Katmai Oncology Group
Anchorage, Alaska, United States Recruiting -
Providence Alaska Medical Center
Anchorage, Alaska, United States Recruiting
Show 44 more locations
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Fairbanks Memorial Hospital
Fairbanks, Alaska, United States Recruiting -
Cancer Center at Saint Joseph's
Phoenix, Arizona, United States Recruiting -
Mercy Hospital Fort Smith
Fort Smith, Arkansas, United States Recruiting -
CARTI Cancer Center
Little Rock, Arkansas, United States Recruiting -
Mission Hope Medical Oncology - Arroyo Grande
Arroyo Grande, California, United States Recruiting -
Providence Saint Joseph Medical Center/Disney Family Cancer Center
Burbank, California, United States Recruiting -
Mercy Cancer Center - Carmichael
Carmichael, California, United States Recruiting -
Mercy San Juan Medical Center
Carmichael, California, United States Recruiting -
Mercy Cancer Center - Elk Grove
Elk Grove, California, United States Recruiting -
Mercy Cancer Center
Merced, California, United States Recruiting -
Providence Queen of The Valley
Napa, California, United States Recruiting -
Mercy Cancer Center - Rocklin
Rocklin, California, United States Recruiting -
Mercy Cancer Center - Sacramento
Sacramento, California, United States Recruiting -
Pacific Central Coast Health Center-San Luis Obispo
San Luis Obispo, California, United States Recruiting -
Dominican Santa Cruz Hospital
Santa Cruz, California, United States Recruiting -
Mission Hope Medical Oncology - Santa Maria
Santa Maria, California, United States Recruiting -
Providence Medical Foundation - Santa Rosa
Santa Rosa, California, United States Recruiting -
Providence Santa Rosa Memorial Hospital
Santa Rosa, California, United States Recruiting -
Saint Joseph's Medical Center
Stockton, California, United States Recruiting -
Stockton Hematology Oncology Medical Group
Stockton, California, United States Recruiting -
Woodland Memorial Hospital
Woodland, California, United States Recruiting -
Penrose-Saint Francis Healthcare
Colorado Springs, Colorado, United States Recruiting -
Rocky Mountain Cancer Centers-Penrose
Colorado Springs, Colorado, United States Recruiting -
Saint Francis Cancer Center
Colorado Springs, Colorado, United States Recruiting -
CommonSpirit Cancer Center Mercy
Durango, Colorado, United States Recruiting -
Mercy Medical Center
Durango, Colorado, United States Recruiting -
CommonSpirit Saint Anthony Hospital Cancer Center
Lakewood, Colorado, United States Recruiting -
Longmont United Hospital
Longmont, Colorado, United States Recruiting -
Saint Mary Corwin Medical Center
Pueblo, Colorado, United States Recruiting -
Saint Anthony North Hospital
Westminster, Colorado, United States Recruiting -
Alfred I duPont Hospital for Children
Wilmington, Delaware, United States Recruiting -
Holy Cross Hospital
Fort Lauderdale, Florida, United States Recruiting -
Arnold Palmer Hospital for Children
Orlando, Florida, United States Recruiting -
Nemours Children's Hospital
Orlando, Florida, United States Recruiting -
Nemours Children's Clinic - Pensacola
Pensacola, Florida, United States Recruiting -
Augusta University Medical Center
Augusta, Georgia, United States Recruiting -
Kapiolani Medical Center for Women and Children
Honolulu, Hawaii, United States Recruiting -
Saint Alphonsus Cancer Care Center-Boise
Boise, Idaho, United States Recruiting -
Saint Luke's Cancer Institute - Boise
Boise, Idaho, United States Recruiting -
Saint Alphonsus Cancer Care Center-Caldwell
Caldwell, Idaho, United States Recruiting -
Kootenai Health - Coeur d'Alene
Coeur d'Alene, Idaho, United States Recruiting -
Saint Luke's Cancer Institute - Fruitland
Fruitland, Idaho, United States Recruiting -
Idaho Urologic Institute-Meridian
Meridian, Idaho, United States Recruiting -
Saint Luke's Cancer Institute - Meridian
Meridian, Idaho, United States Recruiting
+277 more sites. See ClinicalTrials.gov for the full list.
Study contacts
- Study coordinator: Rachel Wills
- Email: cancercontrolprotocols@alliancenctn.org
- Phone: 773-702-9171
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How to take part
- Review the eligibility criteria above with your treating physician.
- Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
- Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.