Clinical trial Recruiting at 323 sites Interventional Ages 18 and up

Digital chatbot program for inherited cancer genetic testing in young adults

Official title: AYA Access Study: An Enhanced eHealth and Chat-Bot Enabled Delivery Model for Clinical Genetic Services in Community AYA Cancer Patients

Run by Alliance for Clinical Trials in Oncology · NCT07091617 · Data updated 2026-11-12

This study tests whether a chatbot-based digital program helps young adults with cancer (ages 18–39) get genetic counseling and testing more often than standard remote genetic services.

Quick facts

Study typeInterventional
Ages18 Years and up
SexAll
Enrollment535 (estimated)
SponsorAlliance for Clinical Trials in Oncology
Academic / other
Locations327 sites (Anchorage, Alaska and 326 other locations)
StatusRecruiting
StartedDecember 10, 2025
Main results expectedApril 28, 2028
Study endsApril 30, 2029
Registry record updatedNovember 4, 2026
Trial IDNCT07091617 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates are adolescents and young adults aged 18–39 with any current or past cancer diagnosis who can read and speak English or Spanish and do not have cognitive impairment.

Probably not a fit

Patients who cannot use English or Spanish, have impaired decision-making capacity, or strongly prefer in-person counseling may not benefit from the digital-first approach.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

Young adults ages 18–39 with a history of cancer are randomized to either standard telehealth genetic counseling or an enhanced eHealth program that uses the Genetic Journey chatbot for pre-test education, with genetic testing and result disclosure conducted remotely. The primary goals are to see if the chatbot increases uptake of genetic counseling and uptake of genetic testing. Secondary aims compare short-term and long-term cognitive (knowledge), affective (distress), behavioral (screening and family communication) outcomes, and costs to determine non-inferiority. Exploratory analyses will examine moderators of uptake and outcomes and identify barriers and facilitators to implementing the digital delivery model.

Why it matters

Potential benefit: If successful, the chatbot model could increase access to genetic counseling and testing for young cancer patients while reducing provider time and program costs.

How similar studies have gone: Telehealth genetic services have improved access in prior work and early digital/chatbot interventions show promise, but randomized evidence in adolescents and young adults is limited.

Who can join: the full rules

Show full inclusion / exclusion criteria
* PATIENTS: Age ≥ 18 years and ≤ 39 years at the time of enrollment
* PATIENTS: AYA cancer patients and survivors. This includes patients at any stage of diagnosis (e.g., newly diagnosed, in treatment, in survivorship) and a cancer diagnosis (including pediatric cancers) at any age ≤ 39 years old. Given targeted therapies for BRCA+ and microsatellite instability (MSI)-high/Lynch Syndrome patients and benefit to relatives, patients with metastatic cancer are included. Any history of cancer, regardless of being in treatment or not
* PATIENTS: Language: In order to complete the mandatory patient-completed measures and receive genetic education and counseling, participants must be able to speak and read English or Spanish
* PATIENTS: No known diagnosis of dementia or cognitive impairment. Persons with impaired decision-making capacity are ineligible as they need to be able to understand genetic test results, its implications for the patient and family, and explain genetic test results to their family members
* PATIENTS: No persons with a known psychiatric or documented developmental disorder that affects cognitive or emotional functions to the extent that the capacity for judgment and reason is significantly diminished, such that they cannot participate based on the judgment of the treating physician
* PATIENTS: Participants must meet National Comprehensive Cancer Network (NCCN) guidelines for genetic testing assessment provided by Penn Telegenetics by the Eligibility Verification Assessment (EVA) chatbot, or paper forms and genetic counselor's review
* NON-PATIENT PARTICIPANT: Non-patient participants eligible for this study include: oncology providers, members of the care team and clinic staff, genetic counselors, and insurers (i.e., people who work in financial services and/or for insurance companies) who participate in oncology care among AYA in community for this study
* NON-PATIENT PARTICIPANT: Age ≥ 18 years
* NON-PATIENT PARTICIPANT: Non-patient participants must be able to speak and read English or Spanish in order to participate in the key informant interviews

Where it's running

  • Anchorage Associates in Radiation Medicine
    Anchorage, Alaska, United States
    Recruiting
  • Alaska Breast Care and Surgery LLC
    Anchorage, Alaska, United States
    Recruiting
  • Alaska Oncology and Hematology LLC
    Anchorage, Alaska, United States
    Recruiting
  • Alaska Women's Cancer Care
    Anchorage, Alaska, United States
    Recruiting
  • Katmai Oncology Group
    Anchorage, Alaska, United States
    Recruiting
  • Providence Alaska Medical Center
    Anchorage, Alaska, United States
    Recruiting
Show 44 more locations
  • Fairbanks Memorial Hospital
    Fairbanks, Alaska, United States
    Recruiting
  • Cancer Center at Saint Joseph's
    Phoenix, Arizona, United States
    Recruiting
  • Mercy Hospital Fort Smith
    Fort Smith, Arkansas, United States
    Recruiting
  • CARTI Cancer Center
    Little Rock, Arkansas, United States
    Recruiting
  • Mission Hope Medical Oncology - Arroyo Grande
    Arroyo Grande, California, United States
    Recruiting
  • Providence Saint Joseph Medical Center/Disney Family Cancer Center
    Burbank, California, United States
    Recruiting
  • Mercy Cancer Center - Carmichael
    Carmichael, California, United States
    Recruiting
  • Mercy San Juan Medical Center
    Carmichael, California, United States
    Recruiting
  • Mercy Cancer Center - Elk Grove
    Elk Grove, California, United States
    Recruiting
  • Mercy Cancer Center
    Merced, California, United States
    Recruiting
  • Providence Queen of The Valley
    Napa, California, United States
    Recruiting
  • Mercy Cancer Center - Rocklin
    Rocklin, California, United States
    Recruiting
  • Mercy Cancer Center - Sacramento
    Sacramento, California, United States
    Recruiting
  • Pacific Central Coast Health Center-San Luis Obispo
    San Luis Obispo, California, United States
    Recruiting
  • Dominican Santa Cruz Hospital
    Santa Cruz, California, United States
    Recruiting
  • Mission Hope Medical Oncology - Santa Maria
    Santa Maria, California, United States
    Recruiting
  • Providence Medical Foundation - Santa Rosa
    Santa Rosa, California, United States
    Recruiting
  • Providence Santa Rosa Memorial Hospital
    Santa Rosa, California, United States
    Recruiting
  • Saint Joseph's Medical Center
    Stockton, California, United States
    Recruiting
  • Stockton Hematology Oncology Medical Group
    Stockton, California, United States
    Recruiting
  • Woodland Memorial Hospital
    Woodland, California, United States
    Recruiting
  • Penrose-Saint Francis Healthcare
    Colorado Springs, Colorado, United States
    Recruiting
  • Rocky Mountain Cancer Centers-Penrose
    Colorado Springs, Colorado, United States
    Recruiting
  • Saint Francis Cancer Center
    Colorado Springs, Colorado, United States
    Recruiting
  • CommonSpirit Cancer Center Mercy
    Durango, Colorado, United States
    Recruiting
  • Mercy Medical Center
    Durango, Colorado, United States
    Recruiting
  • CommonSpirit Saint Anthony Hospital Cancer Center
    Lakewood, Colorado, United States
    Recruiting
  • Longmont United Hospital
    Longmont, Colorado, United States
    Recruiting
  • Saint Mary Corwin Medical Center
    Pueblo, Colorado, United States
    Recruiting
  • Saint Anthony North Hospital
    Westminster, Colorado, United States
    Recruiting
  • Alfred I duPont Hospital for Children
    Wilmington, Delaware, United States
    Recruiting
  • Holy Cross Hospital
    Fort Lauderdale, Florida, United States
    Recruiting
  • Arnold Palmer Hospital for Children
    Orlando, Florida, United States
    Recruiting
  • Nemours Children's Hospital
    Orlando, Florida, United States
    Recruiting
  • Nemours Children's Clinic - Pensacola
    Pensacola, Florida, United States
    Recruiting
  • Augusta University Medical Center
    Augusta, Georgia, United States
    Recruiting
  • Kapiolani Medical Center for Women and Children
    Honolulu, Hawaii, United States
    Recruiting
  • Saint Alphonsus Cancer Care Center-Boise
    Boise, Idaho, United States
    Recruiting
  • Saint Luke's Cancer Institute - Boise
    Boise, Idaho, United States
    Recruiting
  • Saint Alphonsus Cancer Care Center-Caldwell
    Caldwell, Idaho, United States
    Recruiting
  • Kootenai Health - Coeur d'Alene
    Coeur d'Alene, Idaho, United States
    Recruiting
  • Saint Luke's Cancer Institute - Fruitland
    Fruitland, Idaho, United States
    Recruiting
  • Idaho Urologic Institute-Meridian
    Meridian, Idaho, United States
    Recruiting
  • Saint Luke's Cancer Institute - Meridian
    Meridian, Idaho, United States
    Recruiting

+277 more sites. See ClinicalTrials.gov for the full list.

Study contacts

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How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.