Clinical trial Recruiting at 5 sites Interventional Ages 21 and up

Adapting a communication program for Latinx cancer patients

Official title: Communicating With Oncology Nurses About Values From the Outset (CONVO): An Innovative Primary Palliative Care Intervention in English and Espanol

Run by Memorial Sloan Kettering Cancer Center · NCT04942717 · Data updated 2026-11-12

This study is testing a new communication program to help Spanish-speaking cancer patients in the Bronx talk about their health values with their nurses.

Quick facts

Study typeInterventional
Ages21 Years and up
SexAll
Enrollment234 (estimated)
SponsorMemorial Sloan Kettering Cancer Center
Academic / other
Drugs / interventionschemotherapy
Locations5 sites (New York, New York and 4 other locations)
StatusRecruiting
StartedJune 18, 2021
Main results expectedJune 18, 2027
Study endsJune 18, 2027
Registry record updatedJuly 2, 2026
Trial IDNCT04942717 on ClinicalTrials.gov

Is this trial a fit for you?

Likely a good fit

Ideal candidates for this study are Spanish-speaking adults aged 21 and older who are receiving medical oncology care for solid tumors.

Probably not a fit

Patients with hematologic malignancies or those who do not speak Spanish may not benefit from this study.

A plain-English reading of the study's rules. Only the study team can confirm whether you qualify.

What this trial studies

This study aims to translate and tailor a program called Communicating with Oncology Nurses about Values from the Outset (CONVO) specifically for Latinx participants. The program involves discussions between oncology nurses and patients about their health-related values as part of routine cancer care. The focus is on Spanish-speaking adults with solid tumors receiving medical oncology care at specific locations in the Bronx, New York. The study seeks to enhance communication and understanding of patient values in cancer treatment.

Why it matters

Potential benefit: If successful, this program could improve patient-nurse communication and ensure that cancer care aligns more closely with the values of Latinx patients.

How similar studies have gone: Other studies have shown success in improving patient communication and care through tailored interventions, suggesting a positive outlook for this approach.

Who can join: the full rules

Show full inclusion / exclusion criteria
Inclusion Criteria:

* All participants will be adults (age ≥ 21) providing informed verbal consent. We seek a waiver of signed consent, which will allow use of virtual communication during the COVID-19 pandemic period.
* Patients will be eligible as key informants in the translation/transcreation process (Aim 1) if they are receiving medical oncology care for a solid tumor malignancy at RLC, SBH, or Jacobi and speak Spanish as their preferred language. In addition, English-speaking Latinx patients will be eligible to participate in interviews based on the back-translated (Spanish-to-English) version of the Guide

  * We are focusing on patients with solid tumors rather than hematologic malignancies because 1) patients in the latter group may be receiving initial oncologic treatment in the hospital, whereas our study staff will be based at a distance from the hospital in the ambulatory clinics; 2) the trajectory, patient characteristics, and other aspects of hematologic malignancies tend to be different from solid tumor malignancies such that it would be more difficult to understand the overall impact of the intervention if patients with both types of malignancies w ere included.
* Spanish-speaking family/other informal caregivers (collectively referred to as "family") who accompany participating patients to clinic will also be eligible to participate in interviews as part of the Aim 1 translation/transcreation process. These will be individual interviews, conducted separately for patient and family participants.
* Clinicians eligible for participation in the transcreation will be oncology physicians, nurses and other key clinical staff (e.g. social workers, advance practice providers, etc.) at RLC and other MSK sites who are Latinx and/or whose practice includes \>20% Latinx patients.
* Site leaders at SBH, Jacobi, and RLC with administrative responsibility for medical oncology will be eligible as key informants in transcreation of CONVO.
* For the Aim 2 pilot trial, patients will be eligible if they are receiving systemic chemotherapy at SBH or Jacobi for a solid tumor; identify as Latinx; and speak English and/or Spanish. Family and/or informal caregivers who accompany the patient and speak English and/or Spanish will also be eligible (if the patient opts to include the family and/or informal caregiver in the CONVO discussion).
* Nurses providing outpatient oncology care in chemotherapy areas at SBH or Jacobi will be eligible to participate in the pilot trial.

Exclusion Criteria:

* Inability to understand consent procedure in either English or Spanish will be an exclusion. (The consenting professional will be bilingual \[English/Spanish\] and able to explain and obtain consent in either language.)

Where it's running

  • MSK at Ralph Lauren (All Protocol Activities)
    New York, New York, United States
    Recruiting
  • Memorial Sloan Kettering Cancer Center (All Protocol Activities)
    New York, New York, United States
    Recruiting
  • SBH Health System
    The Bronx, New York, United States
    Recruiting
  • Jacobi Medical Center
    The Bronx, New York, United States
    Recruiting
  • New York Cancer & Blood Specialists (Data collection only)
    The Bronx, New York, United States
    Recruiting

Study contacts

  • Principal investigator: Judith Nelson, MD — Memorial Sloan Kettering Cancer Center
  • Study coordinator: Judith Nelson, MD
  • Email: nelsonj@mskcc.org
  • Phone: 646-888-3107

Similar studies

Other studies for the same condition or treatment. Recruiting studies are listed first.

How to take part

  1. Review the eligibility criteria above with your treating physician.
  2. Check the official listing on ClinicalTrials.gov for the latest contact details and recruitment status.
  3. Contact the study coordinator or principal investigator to ask for pre-screening. Pre-screening is free and never obligates you to enroll.
Last reviewed 2026-11-14 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.