Whole Health Coaching to Reduce Emergency Care Use in Homeless Veterans

Using Data Analytics and Targeted Whole Health Coaching to Reduce Frequent Utilization of Acute Care among Homeless Veterans

NIH-funded research Veterans Admin Palo Alto Health Care Sys · NIH-11269228

This program pairs VA data tools with peer-delivered whole health coaching to help homeless Veterans rely less on emergency and acute care.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionVeterans Admin Palo Alto Health Care Sys NIH-funded
Lab location1 site (Palo Alto, United States)
Project IDNIH-11269228 on NIH RePORTER

What this research studies

You would be identified by a VA analytics dashboard as someone who frequently uses emergency or acute care, and trained Peer Specialists would reach out to offer Whole Health Coaching. The coaching focuses on your values and personal goals instead of only treating specific medical problems to reduce stigma and boost your motivation to use support services. Peer Specialists coordinate with your Patient Aligned Care Team using field-based dashboards and clinical aids to tailor referrals and follow-up. The goal is to help you connect with outpatient and supportive services so you need the emergency department less often.

Who could benefit from this research

Good fit: Ideal candidates are homeless or recently homeless Veterans identified by VA analytics as frequent users of acute care who are connected to or reachable by VA Patient Aligned Care Teams.

Not a fit: Veterans who are not homeless, are not frequent acute-care users, or who do not want contact with peer specialists or coaching are unlikely to benefit from this program.

Why it matters

Potential benefit: If successful, this approach could reduce emergency visits and improve Veterans' connection to supportive and preventive care.

How similar studies have performed: Related programs using data-driven outreach, peer support, or whole person coaching have shown promising improvements in care engagement, though outcomes have varied and combining analytics with coaching is relatively new.

Where this research is happening

Palo Alto, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.