Using text messages to improve crisis intervention for teens

Predicting point-of-care outcomes for text message crisis interventions in teens

NIH-funded research University of Utah · NIH-10789428

This study is looking at how a text messaging app called SafeUT can support teens in mental health crises by connecting them with counselors, and it aims to find out how well this helps them get the care they need, especially in areas where mental health services are hard to reach.

Quick facts

Grant typeR21 grant
Study typeNIH-funded research
Funding institutionUniversity of Utah NIH-funded
Lab location1 site (Salt Lake City, United States)
Project IDNIH-10789428 on NIH RePORTER

What this research studies

This research investigates how a text messaging app called SafeUT can help teens in mental health crises by connecting them with counselors. By analyzing over 130,000 text message interactions, the study aims to predict outcomes such as whether users will receive emergency services or continue engaging with their counselors. The project employs advanced machine learning techniques, including natural language processing, to enhance the effectiveness of crisis interventions in real-time. This innovative approach seeks to address the barriers to mental health care access, especially in rural areas.

Who could benefit from this research

Good fit: Ideal candidates for this research are teens and young adults experiencing mental health crises who use the SafeUT app.

Not a fit: Patients who are not using the SafeUT app or are outside the age range of 0-21 may not benefit from this research.

Why it matters

Potential benefit: If successful, this research could lead to improved mental health crisis interventions for teens, potentially reducing suicide risk.

How similar studies have performed: Other research has shown success in using technology and machine learning for mental health interventions, indicating a promising approach.

Where this research is happening

Salt Lake City, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.