Using staff-run simulations to speed Veterans' access to mental health and addiction care
Official title: Participatory system dynamics vs usual quality improvement: Is staff use of simulation an effective, scalable and affordable way to improve timely Veteran access to high-quality mental health care?
Funded at Veterans Admin Palo Alto Health Care Sys · NIH-11343797 · Data updated 2026-11-12
This project teaches VA staff to use computer-based simulations to help Veterans get faster, better mental health and addiction care.
Quick facts
| Grant type | NIH-funded research |
|---|---|
| Study type | NIH-funded research |
| Funding institution | Veterans Admin Palo Alto Health Care Sys NIH-funded |
| Lab location | 1 site (Palo Alto, United States) |
| Project start | September 1, 2020 |
| Project end | September 30, 2026 |
| Funding year | 2026 |
| NIH project number | 5I01HX002521-06 |
| Project ID | NIH-11343797 on NIH RePORTER |
Who could benefit from this research
✓Could help
Ideal participants are Veterans seeking mental health or addiction care at participating VA medical centers and clinics, especially those with depression, PTSD or opioid use disorder.
✕Less likely to help
Veterans who do not receive care at participating VA sites or who are seeking care for conditions outside mental health and addiction may not see direct benefits from this project.
What this research studies
You would hear how VA frontline teams build and run computer simulations of staffing, scheduling and referrals using VA electronic data to understand why care gets delayed. Staff work together in a participatory program called Modeling to Learn to try changes in the simulator before making them in clinics. The project compares sites using this simulation approach to sites using usual quality improvement in a cluster randomized design and follows whether more Veterans get evidence-based treatments for depression, PTSD and opioid use disorder. Results come from VA medical records and quality metrics to track changes in timely access and treatment use.
Why it matters
Potential benefit: If successful, this could help Veterans get faster access to proven mental health and addiction treatments across VA clinics.
How similar studies have gone: Simulation and participatory system-dynamics approaches have improved operations in business and some healthcare settings, but applying them at scale across VA mental health services is relatively new.
Where this research is happening
-
Veterans Admin Palo Alto Health Care Sys
Palo Alto, United States Active
Researchers
- Principal investigator: Zimmerman, Lindsey Eileen — Veterans Admin Palo Alto Health Care Sys
- Study coordinator: Zimmerman, Lindsey Eileen
Related research
Other NIH-funded projects on the same topics.
-
An integrated mobile health program to reduce SAVA and mental health problems among female sex workers in Kenya
A new mobile health program aims to help female sex workers in Kenya avoid substance abuse, violence, HIV, and depression by delivering group therapy, online resources, and a peer discussion space.
-
Adolescent girls in Uganda: a long-term look at how money empowerment and family support affect HIV prevention, care, and mental health
A long-term study in rural Uganda will test whether an intervention that combines economic empowerment and family strengthening can help HIV-negative and HIV-affected adolescent girls move safely into young adulthood.
-
Long-term HIV prevention and mental health support for adolescent girls and young women in Uganda
A long-term program in rural Uganda tests if combining economic support and family strengthening helps teenage girls stay HIV-free and improve mental health as they grow into young adults.
-
Johns Hopkins Total Worker Health Center focusing on mental health
A nationwide center at Johns Hopkins is working to improve mental health and well-being among workers by studying workplace health strategies and translating findings into practical tools.
-
Maternal mental health help to protect kids’ breathing health
A mother-focused mental health program is tested to see if improving moms’ mood can also support better breathing and fewer asthma symptoms in children.
-
SNEngage: How Social Networks and Supports Shape Mental Health Care for Black and Latino Individuals with Serious Mental Illness
A long-term study following Black and Latino individuals with serious mental illness to learn how their social networks affect engagement with mental health services and overall well-being.
About this research
- This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
- Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
- For full project details, budget, and progress reports, visit the official NIH RePORTER page.