Using AI to enhance empathy in patient-provider interactions

Empathy for Everyone: Generative AI that Improves Patient-Provider Cultural Attunement in Real Time

NIH-funded research Empathy Rocks INC · NIH-11082351

This study is working on a smart AI tool that helps doctors and healthcare providers better understand and connect with patients from different racial and ethnic backgrounds, making it easier for everyone to communicate and stay engaged in mental health treatment.

Quick facts

Grant typeSbir 1 grant
Study typeNIH-funded research
Funding institutionEmpathy Rocks INC NIH-funded
Lab location1 site (Bellevue, United States)
Project IDNIH-11082351 on NIH RePORTER

What this research studies

This research aims to develop a generative AI system that improves cultural attunement between patients and healthcare providers in real-time. By focusing on the unique needs of racial and ethnic minorities, the project seeks to enhance the understanding and responsiveness of providers to the lived experiences of their patients. The AI technology will analyze interactions and provide feedback to help providers engage more effectively, ultimately aiming to reduce dropout rates in mental health treatment among these populations.

Who could benefit from this research

Good fit: Ideal candidates for this research include adults from racial and ethnic minority backgrounds who are seeking mental health treatment.

Not a fit: Patients who are not from racial or ethnic minority backgrounds may not receive direct benefits from this research.

Why it matters

Potential benefit: If successful, this research could lead to improved mental health treatment retention and outcomes for racial and ethnic minority patients.

How similar studies have performed: Previous research has shown that enhancing cultural attunement can significantly improve patient-provider relationships, making this approach promising and potentially impactful.

Where this research is happening

Bellevue, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.