Ride-share program to help people with diabetic eye disease get to eye appointments (PRONTO-EYE)

Using implementation science to adapt a targeted transportation intervention for patients with diabetic retinopathy (PRONTO-EYE)

NIH-funded research University of Illinois at Chicago · NIH-11285425

This project adapts a ride-share transport program to help adults with diabetic retinopathy who have Medicaid get to their eye appointments on time.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionUniversity of Illinois at Chicago NIH-funded
Lab location1 site (Chicago, UNITED STATES)
Project IDNIH-11285425 on NIH RePORTER

What this research studies

You would be invited to help design and test a ride-share transportation service adapted from an existing hospital program so getting to eye clinic visits is easier. The research team will use human-centered design methods and implementation science to work with patients and clinic staff to shape the service. They will run a small pilot of PRONTO-EYE for Medicaid patients with diabetic retinopathy and track whether more people attend their scheduled ophthalmology visits. The goal is to fold a successful approach into the regular clinic workflow to reduce missed visits and prevent vision loss.

Who could benefit from this research

Good fit: Adults (21+) with diabetic retinopathy who are patients in the participating health system and who have Medicaid or face transportation barriers are ideal candidates.

Not a fit: People without diabetic retinopathy, those who already have reliable transportation, or patients outside the participating clinics/geographic area may not benefit from this project.

Why it matters

Potential benefit: If successful, this could increase appointment attendance and lower the risk of preventable vision loss for people with diabetic retinopathy on Medicaid.

How similar studies have performed: Other non-emergency ride-share and transportation programs have improved appointment attendance in some healthcare settings, but tailoring this approach specifically for diabetic eye care and Medicaid patients is relatively new.

Where this research is happening

Chicago, UNITED STATES

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.