Reducing missed dental appointments for underserved communities

No-Show Prevention Practices in Dental Care Settings Serving Underserved Populations

NIH-funded research University of Wisconsin-Madison · NIH-11061300

This study is looking for better ways to help people keep their dental appointments, especially in communities that need more support, by trying out different methods like friendly reminder calls and flexible scheduling.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionUniversity of Wisconsin-Madison NIH-funded
Lab location1 site (Madison, United States)
Project IDNIH-11061300 on NIH RePORTER

What this research studies

This research investigates ways to decrease the number of missed dental appointments, particularly in clinics serving underserved populations. The team will test three different strategies: using Motivational Interviewing techniques when scheduling, making reminder calls before appointments, and implementing open-access scheduling. By employing a unique design that allows for testing various combinations of these strategies, the researchers aim to identify the most effective methods to improve appointment attendance. This could lead to better access to dental care and more efficient use of resources in these communities.

Who could benefit from this research

Good fit: Ideal candidates for this research are individuals from underserved communities who utilize dental care services.

Not a fit: Patients who do not require dental care or those who have consistent attendance at dental appointments may not benefit from this research.

Why it matters

Potential benefit: If successful, this research could significantly improve access to dental care for underserved populations by reducing appointment no-shows.

How similar studies have performed: Previous studies have shown some success in reducing no-show rates in healthcare settings, but this specific approach in dental care is relatively novel.

Where this research is happening

Madison, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-09 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.