Improving virtual care access, value, and sustainability

Center for Virtual Care Value and Excellence (ViVE).

NIH-funded research Univ of North Carolina Chapel Hill · NIH-11362559

This project builds tools, shared data, and practical guidance to make virtual healthcare easier to use and more valuable for patients, especially those in rural and underserved communities.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionUniv of North Carolina Chapel Hill NIH-funded
Lab location1 site (Chapel Hill, United States)
Project IDNIH-11362559 on NIH RePORTER

What this research studies

From your perspective, the team is creating a national coalition of clinicians, administrators, payers, and patient representatives to share real-world virtual care data and lessons. They will conduct semi-structured interviews with patients, caregivers, clinicians, and health system leaders to learn what helps or blocks virtual visits from working well. Using those findings, they will develop agreed-upon measures and practical frameworks that define high-value virtual care and how to measure it. The project will also produce training resources to help the healthcare workforce implement sustainable virtual care practices.

Who could benefit from this research

Good fit: Ideal participants are people who have used or considered virtual care—especially those in rural or underserved areas—as well as caregivers and clinicians willing to describe their experiences.

Not a fit: Patients without internet or device access or those who prefer only in-person care may not benefit from virtual-care-focused improvements.

Why it matters

Potential benefit: If successful, this work could make virtual visits more accessible, more reliable, and better supported by policy and payment systems.

How similar studies have performed: Similar efforts showed virtual visits improved access during the COVID-19 period, but long-term integration, standard measures, and payment solutions remain unresolved.

Where this research is happening

Chapel Hill, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-09 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.