Improving patient experiences in healthcare through surveys and quality improvement strategies.
Consumer Assessment of Healthcare Providers and Systems (CAHPS) VI
This study is working to make healthcare better for everyone by creating new ways to ask patients about their experiences, especially focusing on issues like language barriers and fairness, so that all patients, including those from different racial and ethnic backgrounds, can have their voices heard and get the care they need.
Quick facts
| Grant type | NIH-funded research |
|---|---|
| Study type | NIH-funded research |
| Funding institution | Rand Corporation NIH-funded |
| Lab location | 1 site (Santa Monica, United States) |
| Project ID | NIH-10928106 on NIH RePORTER |
What this research studies
The CAHPS VI project aims to enhance how patients experience healthcare by developing and evaluating new survey methods and quality improvement strategies. Over five years, the research will focus on creating survey questions that address issues like perceived bias and communication barriers for non-English speakers. The project will also analyze data collection methods to better understand the experiences of racial and ethnic minorities in healthcare settings. By improving how patient feedback is gathered and reported, the project seeks to ensure that healthcare services are equitable and responsive to patient needs.
Who could benefit from this research
Good fit: Ideal candidates for this research include patients who have experienced healthcare services and can provide feedback on their experiences, especially those from racial and ethnic minority groups.
Not a fit: Patients who have not interacted with healthcare services or those who do not wish to provide feedback may not benefit from this research.
Why it matters
Potential benefit: If successful, this research could lead to improved healthcare experiences and outcomes for patients, particularly those from diverse backgrounds.
How similar studies have performed: Previous research has shown that improving patient experience assessments can lead to significant advancements in healthcare quality and equity.
Where this research is happening
Santa Monica, United States
- Rand Corporation — Santa Monica, United States (Active)
Researchers
- Principal investigator: Hays, Ronald Dale — Rand Corporation
- Study coordinator: Hays, Ronald Dale
About this research
- This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
- Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
- For full project details, budget, and progress reports, visit the official NIH RePORTER page below.