How virtual case management affected housing and health for HUD-VASH Veterans
Official title: Evaluating the Impact of COVID-19 on Case Management, Health Care Utilization, and Housing Outcomes for HUD-VASH Veterans
Funded at Providence VA Medical Center · NIH-11482278 · Data updated 2026-11-12
This project looks at whether switching HUD-VASH case management from in-person to phone/video during COVID-19 changed Veterans’ healthcare use, program engagement, and housing outcomes.
Quick facts
| Grant type | NIH-funded research |
|---|---|
| Study type | NIH-funded research |
| Funding institution | Providence VA Medical Center NIH-funded |
| Lab location | 1 site (Providence, United States) |
| Project start | June 1, 2023 |
| Project end | September 30, 2025 |
| Funding year | 2026 |
| NIH project number | 5I01HX003562-03 |
| Project ID | NIH-11482278 on NIH RePORTER |
Who could benefit from this research
✓Could help
The most relevant people are Veterans enrolled in the HUD-VASH program who received case management before and during the COVID-19 shift to virtual care.
✕Less likely to help
Veterans not enrolled in HUD-VASH or those who never used the program’s case management services are unlikely to directly benefit from this project.
What this research studies
You were in the HUD-VASH program, which gives subsidized housing and case management to Veterans. When COVID-19 hit, many visits moved from in-person to phone or video, and this project compares Veteran engagement, health care use, and housing stability before and after that shift. The team will use VA and HUD-VASH administrative and clinical records to look at things like primary care follow-up, specialist visits, behavioral health measures, and housing outcomes. Findings will help inform how virtual case management worked for Veterans and where it helped or created gaps.
Why it matters
Potential benefit: If successful, the results could help VA and HUD-VASH improve how case management is delivered so more Veterans stay housed and connected to care.
How similar studies have gone: Prior telehealth and virtual care studies showed mixed results, often improving access and follow-up but sometimes reducing specialty care or services needing in-person contact.
Where this research is happening
-
Providence VA Medical Center
Providence, United States Active
Researchers
- Principal investigator: Jutkowitz, Eric — Providence VA Medical Center
- Study coordinator: Jutkowitz, Eric
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About this research
- This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
- Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
- For full project details, budget, and progress reports, visit the official NIH RePORTER page.