Helping hospitalized Veterans learn to use MyHealtheVet and VA Video Connect

A Pilot Digital Literacy Intervention to Engage Hospitalized Veterans with MyHealtheVet and VA Video Connect

NIH-funded research Iowa City VA Medical Center · NIH-11179235

This project teaches hospitalized Veterans hands-on digital skills so they can use MyHealtheVet and VA Video Connect for follow-up care after leaving the hospital.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionIowa City VA Medical Center NIH-funded
Lab location1 site (Iowa City, United States)
Project IDNIH-11179235 on NIH RePORTER

What this research studies

While you're in the hospital, staff will give bedside, hands-on training to help you learn to use MyHealtheVet and VA Video Connect. The program teaches basic tablet and video-visit skills and offers practice using the apps so you feel comfortable after discharge. Researchers will compare this bedside training to usual care to see if it improves your digital skills and increases virtual follow-up visits. They will also look at whether this approach can be added to normal hospital workflows and spread to other VA locations.

Who could benefit from this research

Good fit: Ideal candidates are hospitalized Veterans who need post-discharge follow-up and are willing to receive bedside help learning MyHealtheVet and VA Video Connect.

Not a fit: This intervention may not help Veterans who already use MyHealtheVet or VA Video Connect comfortably, who lack home internet access, or who cannot participate in bedside training due to medical or cognitive limitations.

Why it matters

Potential benefit: If successful, Veterans may find it easier to join virtual appointments, get timely follow-up care, and avoid missed visits.

How similar studies have performed: The VA offers phone-based tablet orientation, but bedside, in-person digital literacy training is a new approach that has not been well tested.

Where this research is happening

Iowa City, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.