Helping homeless veterans reduce emergency care use through personalized coaching

Using Data Analytics and Targeted Whole Health Coaching to Reduce Frequent Utilization of Acute Care among Homeless Veterans

['FUNDING_OTHER'] · VETERANS ADMIN PALO ALTO HEALTH CARE SYS · NIH-11054560

This study is helping homeless veterans who often need emergency care by providing them with friendly coaching that focuses on their personal goals, so they can feel better and rely less on emergency services.

Quick facts

Phase['FUNDING_OTHER']
Study typeNih_funding
SexAll
SponsorVETERANS ADMIN PALO ALTO HEALTH CARE SYS (nih funded)
Locations1 site (PALO ALTO, UNITED STATES)
Trial IDNIH-11054560 on ClinicalTrials.gov

What this research studies

This research focuses on homeless veterans who frequently use acute care services, aiming to reduce their reliance on these services through targeted whole health coaching. By utilizing data analytics, the program identifies high-need veterans and employs Peer Specialists to engage them in supportive care. The coaching approach emphasizes the veterans' personal values and goals, which helps to reduce stigma and increase their participation in necessary services. The ultimate goal is to improve their overall well-being and decrease the financial burden on the healthcare system.

Who could benefit from this research

Good fit: Ideal candidates for this research are homeless veterans who frequently utilize acute care services.

Not a fit: Patients who are not homeless or do not frequently use acute care services may not benefit from this research.

Why it matters

Potential benefit: If successful, this research could lead to improved health outcomes and reduced emergency care visits for homeless veterans.

How similar studies have performed: Previous research has shown that personalized coaching and engagement strategies can effectively reduce healthcare utilization among high-need populations.

Where this research is happening

PALO ALTO, UNITED STATES

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.

View on NIH RePORTER →

Last reviewed 2026-05-15 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.