Faster access and better matches to mental health therapists for adults

Consumer-Therapist-Connector: Increasing Access to Quality Behavioral Healthcare

NIH-funded research Outcome Referrals INC · NIH-11178045

A digital system to help adults quickly find, schedule, and get matched with therapists who are more likely to improve their mental health.

Quick facts

Grant typeSbir 2 grant
Study typeNIH-funded research
Funding institutionOutcome Referrals INC NIH-funded
Lab location1 site (Framingham, United States)
Project IDNIH-11178045 on NIH RePORTER

What this research studies

You would use a tool called Express Access that helps adults find and book behavioral-health appointments and pairs people with therapists based on measured therapist strengths. The team will build on their earlier TOP Match method, which matched patients to therapists with problem-specific skills. Phase I used focus groups with patients, therapists, and staff to shape scheduling, preferences, and features for the prototype. This project will finalize the tool, customize it for clinics, and pilot it with real patients and therapists to improve access and treatment outcomes.

Who could benefit from this research

Good fit: Adults age 21 and over seeking outpatient mental health therapy, especially those on waitlists or looking for better therapist matches.

Not a fit: Children under 21, people needing emergency or inpatient psychiatric care, or those seeking non-therapy medical treatments are unlikely to benefit.

Why it matters

Potential benefit: Could shorten waitlists and improve therapy outcomes by matching patients to therapists who are most likely to help them.

How similar studies have performed: Their prior randomized trial of TOP Match roughly doubled patient improvement, so this builds on promising, previously successful methods.

Where this research is happening

Framingham, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.