Family coaching plus VA‑CRAFT to help Veterans with PTSD start treatment

A Randomized Controlled Trial of Coaching into Care with VA-CRAFT to Promote Veteran Engagement in PTSD Care

NIH-funded research Veterans Admin Palo Alto Health Care Sys · NIH-11326790

This project looks at whether adding an online program called VA‑CRAFT to the VA's phone-based Coaching Into Care helps family members support Veterans with PTSD to begin mental health care.

Quick facts

Grant typeNIH-funded research
Study typeNIH-funded research
Funding institutionVeterans Admin Palo Alto Health Care Sys NIH-funded
Lab location1 site (Palo Alto, United States)
Project IDNIH-11326790 on NIH RePORTER

What this research studies

Family members and friends who call VA Coaching Into Care will be invited to join the study and some will also get access to the VA‑CRAFT web program. Callers will be randomly assigned to receive Coaching Into Care alone or Coaching Into Care plus VA‑CRAFT, and researchers will follow up over time to see whether the Veteran starts mental health treatment. The team will collect information from family supporters about their experiences and track Veterans' care initiation over the next months. The goal is a scalable phone-and-web approach that helps more Veterans connect with effective PTSD care while supporting their families.

Who could benefit from this research

Good fit: Ideal candidates are family members or close friends of Veterans with PTSD who are not currently engaged in VA mental health care and who can participate by phone and online.

Not a fit: This approach may not help Veterans who are already actively engaged in mental health treatment or who lack a reachable family supporter to participate.

Why it matters

Potential benefit: If successful, the combined phone coaching and web program could help more Veterans with PTSD begin evidence-based mental health treatment and give families practical tools to support that process.

How similar studies have performed: VA's Coaching Into Care is well liked but only about 25% of callers report their Veteran sought care within six months, while VA‑CRAFT is based on validated family-training methods so combining them is a newer approach.

Where this research is happening

Palo Alto, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.