Evaluating the impact of technology on patient-provider relationships in underserved populations
Official title: Do no digital harm? A multilevel evaluation of technology-facilitated team care on the patient-provider relationship in health disparity populations
Funded at New York University School of Medicine · NIH-11018622 · Data updated 2026-11-12
This study is looking at how using technology, like video calls and messaging, can help improve the relationships between patients and their doctors, especially for those who might not have the same access to healthcare, and it aims to see if this can lead to better communication and health outcomes, like sticking to medication and managing blood pressure.
Quick facts
| Grant type | R01 grant |
|---|---|
| Study type | NIH-funded research |
| Funding institution | New York University School of Medicine NIH-funded |
| Lab location | 1 site (New York, United States) |
| Project start | July 11, 2023 |
| Project end | January 31, 2028 |
| Funding year | 2025 |
| Award (this year) | $672,560 |
| NIH project number | 5R01MD018018-03 |
| Project ID | NIH-11018622 on NIH RePORTER |
Who could benefit from this research
✓Could help
Ideal candidates for this research are individuals aged 21 and older from health disparity populations who are managing hypertension.
✕Less likely to help
Patients who do not have access to telehealth services or who are not managing hypertension may not benefit from this research.
What this research studies
This research investigates how technology-facilitated team care affects the relationships between patients and healthcare providers, particularly in populations facing health disparities. It focuses on understanding the dynamics of these relationships during telehealth visits, which have become more common since the COVID-19 pandemic. By integrating secure messaging and other technological tools into care, the study aims to enhance communication and trust, ultimately improving medication adherence and blood pressure control. The research will involve multiple primary care clinics and assess both the benefits and challenges of this approach.
Why it matters
Potential benefit: If successful, this research could lead to improved patient-provider relationships and better health outcomes for individuals with hypertension in underserved communities.
How similar studies have gone: Previous research has shown that telehealth can improve access to care, but the specific impact on patient-provider relationships in health disparity populations is still being explored.
Where this research is happening
-
New York University School of Medicine
New York, United States Active
Researchers
- Principal investigator: Schoenthaler, Antoinette M — New York University School of Medicine
- Study coordinator: Schoenthaler, Antoinette M
About this research
- This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
- Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
- For full project details, budget, and progress reports, visit the official NIH RePORTER page.