Digital team-based care to improve trust and blood pressure control in underserved adults

Do no digital harm? A multilevel evaluation of technology-facilitated team care on the patient-provider relationship in health disparity populations

NIH-funded research New York University School of Medicine · NIH-11322003

This project adds secure messaging and team-based telehealth support to help adults in underserved communities stick with blood pressure medicines and build stronger relationships with their care teams.

Quick facts

Grant typeR01 grant
Study typeNIH-funded research
Funding institutionNew York University School of Medicine NIH-funded
Lab location1 site (New York, United States)
Project IDNIH-11322003 on NIH RePORTER

What this research studies

We will add a program called ALTA to regular in-person and telehealth visits at ten primary care clinics that serve underserved adults with hypertension. ALTA uses secure messaging through the electronic health record and coordinated team-based contacts to support medication use, blood pressure tracking, and communication with the care team. The project will measure medication adherence, blood pressure control, anxiety during visits, and patients' feelings of trust and commitment with their providers. Study staff will compare these outcomes before and after ALTA implementation to see whether the technology strengthens relationships and improves blood pressure outcomes for health disparity populations.

Who could benefit from this research

Good fit: Adults aged 21 and older with high blood pressure who receive care at one of the participating primary care clinics, especially those from underserved or health-disparity communities, are the ideal candidates.

Not a fit: People without hypertension, those under 21, or people who do not use or have access to the clinic's digital messaging or telehealth services may not receive benefit from this program.

Why it matters

Potential benefit: If successful, this could help people in underserved communities take medicines more regularly, lower their blood pressure, and feel more trust with their care team.

How similar studies have performed: Prior telehealth and team-care programs have improved blood pressure control and medication adherence in some studies, but effects on patient-provider trust in underserved populations are less clear.

Where this research is happening

New York, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.