A chatbot to help people with substance use disorder get support remotely

A conversational agent to support remote care for individuals with substance use disorder

NIH-funded research Dimagi, INC. · NIH-10928274

This study is testing a friendly chatbot named Suzy that helps people recovering from substance use disorder by keeping them connected with their care team and coaches, making it easier for them to stay on track during their recovery journey.

Quick facts

Grant typeSbir 2 grant
Study typeNIH-funded research
Funding institutionDimagi, INC. NIH-funded
Lab location1 site (Cambridge, United States)
Project IDNIH-10928274 on NIH RePORTER

What this research studies

This research develops an intelligent chatbot named Suzy, designed to provide on-demand follow-up support for individuals recovering from substance use disorder (SUD). The chatbot will engage patients in their recovery journey by facilitating communication with their clinical care team and recovery coaches. Using a human-centered design approach, the research will evaluate Suzy's effectiveness through a mixed methods study involving primary care patients over a 12-week intervention period. Patients will complete assessments at baseline, weekly, and at the end of the study to measure the impact of the chatbot on their recovery process.

Who could benefit from this research

Good fit: Ideal candidates for this research are individuals in long-term recovery from substance use disorder who are receiving care from primary care providers and recovery coaches.

Not a fit: Patients who are not engaged in recovery programs or those without access to primary care services may not benefit from this research.

Why it matters

Potential benefit: If successful, this research could enhance patient engagement and support for individuals recovering from substance use disorder, potentially improving recovery outcomes.

How similar studies have performed: Other research has shown success with digital health interventions for substance use disorder, indicating that this approach has potential for positive outcomes.

Where this research is happening

Cambridge, United States

Researchers

About this research

  1. This is an active NIH-funded research project — typically early-stage science, not a clinical trial accepting patient enrollment.
  2. Some NIH-funded labs run parallel clinical studies or seek volunteers for related work. To check, contact the principal investigator or institution listed above.
  3. For full project details, budget, and progress reports, visit the official NIH RePORTER page below.
Last reviewed 2026-06-13 by the Find a Trial editorial team. Information on this page is for educational purposes and is not medical advice. Always consult qualified healthcare professionals about clinical trial participation.